DV Case Manager Bilingual (Spanish) (51580)

The Family Place•Dallas, TX

6d•Onsite

About The Position

Provides case management and crisis intervention to victims of domestic violence. This role involves reinforcing healthy coping skills through constructive intervention activities and developing safety and service plans to address crisis needs and long-term stability. The Case Manager will offer survivor-centered advocacy, supporting survivors in their efforts to safely retain housing and achieve stability. Additionally, they will assist survivors and advocate on their behalf to overcome common barriers to stability, such as negative rental history, unemployment, and lack of resources.

Requirements

Bachelors Degree in Social Work, Psychology, or Related Human Services field.
One to two years of experience in crisis intervention and/or domestic violence issues preferred.
Prior experience with supportive housing placements preferred.
Reliable transportation required for community meetings.
Bilingual (English/Spanish) required.
Valid and clear Texas Drivers License
Knowledge of domestic violence, child abuse, cultural diversity, and diverse socioeconomic levels of clients
Knowledge of MS Office, including Word and Outlook
Ability to analyze information and evaluate results to choose the best solutions for clients
Ability to listen to clients with empathy and to establish trust and safety
Ability to maintain confidentiality.
Ability to relate with clients through understanding, respect, and skilled communication.
Ability to follow all safety and precautionary rules and measures.
Ability to perform work efficiently and effectively under stressful situations.
Ability to prioritize and self-motivate to accomplish job goals.

Nice To Haves

One to two years of experience in crisis intervention and/or domestic violence issues
Prior experience with supportive housing placements

Responsibilities

Schedules in-person intakes and assessments to assist and guide clients in determining their needs and options for getting needs met.
Provides in-person and telephone crisis intervention services as needed.
Facilitates psychoeducation, parenting, and life skills groups for victims of domestic violence.
Facilitates clients financial empowerment, including providing guidance on budgeting, managing bills, planning for savings, debt reduction and credit rehabilitation.
Provides on-going case management and housing related assistance to victims of domestic violence for assigned caseload.
Maintains up to date information and knowledge of the available community resources.
Maintains accurate and confidential records on each client for assigned case load in the Clients First database and other necessary locations, (progress notes, reports, and other required forms).
Represents The Family Place and participates in community education as requested.
Participates in agency-related domestic violence related training programs, housing seminars and workshops to maintain professional knowledge.
Meets regularly with supervisor as arranged.
Provides reports and/or accurate statistical information in a timely manner.
Routinely maintains utilization performance of 50%.
Works as a member of a team to ensure appropriate case management for assigned case load.
Maintains work schedule as required by program needs with adequate flexibility.
Attends agency staff meetings.
Performs other job-related duties as assigned.