Duty Manager

Aeromexico • Santa Ana, CA

3d

About The Position

Aeromexico is seeking an organized, proactive, customer service-oriented Duty Manager to deliver exceptional customer experiences by overseeing flight operations at a local station. The role leads above-wing and below-wing teams and ensures compliance with the company’s quality and safety standards. Applicants must be legally authorized to work in the country. The position offers the opportunity to develop professionally in a diverse, equitable, and inclusive environment.

Requirements

• Bachelor’s degree in Business Administration or a related field.
• Excellent verbal, written, and interpersonal communication skills in both English and Spanish.
• Three years of related work experience.
• Familiarity with airline Ground Operations processes.
• Strong prioritization skills.
• Proven experience as a team leader.
• Strong focus on operational excellence.
• Ability to lead teams with enthusiasm, initiative, and vision.
• Strategic vision.
• Legally authorized to work in the country.

Responsibilities

• Oversee flight operations at the local station.
• Lead above-wing and below-wing teams.
• Ensure compliance with company quality and safety standards.
• Help deliver extraordinary customer experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager