Durable Medical Technician

TRIMEDX•Raleigh, NC

5d•Onsite

About The Position

The Durable Medical Technician provides clinical equipment services under close supervision of TRIMEDX management, focusing on clinical beds and stretchers. The role includes validating and inspecting equipment for completeness, mechanical and electrical safety, and proper operation; performing planned maintenance inspections, calibrations, and repairs; and supporting biomedical equipment technicians with more complex repairs. The technician maintains accurate service and inventory records, follows the Medical Equipment Management Plan and applicable regulatory and ISO policies, and builds effective customer relationships. The role requires a valid driver’s license and may involve variable travel depending on the primary site, including use of a personal vehicle.

Requirements

High school diploma or GED.
Complex computer skills, including interpreting error codes and computer codes and replacing power supplies.
Ability to integrate information from a variety of sources.
Excellent interpersonal and customer service skills.
Strong written and verbal communication skills.
Valid driver’s license.
Ability to meet the physical requirements of the role, including frequent lifting, carrying, pushing, or pulling of items over 50 pounds.

Nice To Haves

One year of experience in a technical or electronics field, or equivalent military experience.
Three months of experience working with clinical beds, stretchers, or biomedical equipment in a clinical engineering environment.
Experience with computerized medical asset management systems such as RSQ and ServiceNow.

Responsibilities

Perform performance assurance inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures on clinical beds and stretchers.
Repair, install, and calibrate clinical beds and stretchers.
Inform supervisors about repair status, scheduled inspections, unusual equipment situations, and customer concerns.
Maintain biomedical expertise through ongoing training and education.
Assist BMETs with complex repairs and learning opportunities; assist with special projects as assigned.
Maintain accurate equipment database records, including inventory, performance assurance schedules, nomenclature, and service history.
Follow the Medical Equipment Management Plan and applicable regulatory requirements, policies, and procedures.
Ensure service work and documentation are complete, timely, and accurate.
Build and maintain customer relationships and discuss equipment status and functionality with customers.
Represent TRIMEDX positively and adhere to the mission, vision, and values of the organization served.
Assist with and perform periodic inspections of inventory status.
Verify completion of security analysis for new customer clinical beds and stretchers.
Perform incoming inspections and maintain complete, accurate inventories, including trial and evaluation, rental, and loaner equipment.
Make recommendations regarding clinical bed and stretcher inventory.