Durable Medical Technician

TRIMEDX•Raleigh, NC

About The Position

The Durable Medical Technician provides clinical equipment services under the close supervision of TRIMEDX management. The role focuses on validating and inspecting clinical beds and stretchers for completeness, mechanical and electrical safety, and proper operation, as well as performing planned maintenance inspections, calibrations, and repairs. The technician supports biomedical technicians with more complex repairs and maintains equipment records and regulatory documentation. The position also involves building and maintaining customer relationships, discussing equipment status and functionality, assisting with inventory inspections, and representing TRIMEDX’s values in professional interactions. The role requires ongoing learning and compliance with applicable regulatory requirements, company policies, and quality management procedures. Remote work is not eligible, and an on-call rotation is not required. Travel requirements vary by primary site and may require use of a personal vehicle.

Requirements

High school diploma or GED.
Complex computer skills, including the ability to interpret error codes, replace power supplies, and interpret computer codes.
Ability to integrate information from a variety of sources.
Excellent interpersonal and customer service skills.
Strong written and verbal communication skills.
Valid driver’s license.
Ability to meet physical demands that include frequent lifting, carrying, pushing, or pulling of loads up to and above 50 pounds.

Nice To Haves

One year of experience in a technical or electronics field, or equivalent military experience.
Three months of experience working with clinical beds, stretchers, or biomedical equipment in a clinical engineering environment.

Responsibilities

Perform performance assurance inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures on clinical beds and stretchers.
Repair, install, and calibrate clinical beds and stretchers.
Inform supervisors about repair status, scheduled inspections, unusual equipment situations, and customer concerns.
Maintain biomedical expertise through ongoing training and education.
Assist BMETs with and learn more complex repairs.
Assist with special projects as assigned.
Maintain accurate and complete equipment database information, including inventory, performance assurance schedules, nomenclature, and service history.
Follow the Medical Equipment Management Plan, regulatory requirements, and applicable policies and procedures.
Ensure service work and documentation are complete, timely, and accurate.
Build and maintain customer relationships and discuss equipment status and functionality with customers.
Follow the mission, vision, and values of the organizations served and represent TRIMEDX positively.
Assist with periodic inspections of current inventory status.
Verify completion of security analysis for new customer clinical beds and stretchers.
Perform incoming inspections and maintain complete and accurate inventory of clinical beds and stretchers, including trial, evaluation, rental, and loaner equipment.
Make recommendations regarding clinical bed and stretcher inventory.