Durable Medical Equipment Fitter

HealthPartners • Woodbury, MN

1d • Onsite

About The Position

Park Nicollet is hiring a Durable Medical Equipment (DME) Fitter at its TRIA Orthopedics location in Woodbury, Minnesota. The DME Fitter places and fits physician-recommended durable medical soft goods on patients and provides product guidance and training on product use and care. The role requires knowledge of products and complex billing rules for a variety of medical equipment and supplies, as well as responsibility for inventory and department equipment maintenance and cleaning.

Focused on patient experience, the DME Fitter asks clarifying questions to identify patient needs and promote appropriate products and services. The role gathers billing documentation, contacts insurers for prior authorization, schedules patient product-pickup appointments, and maintains documentation and patient files. It also reviews the daily operating-room schedule, trains clinic staff on DME products, and maintains the DME schedule.

This is a non-union, 1.0 FTE position (80 hours per pay period) on a varied day-shift schedule in Woodbury, MN. It is non-exempt under the Fair Labor Standards Act and eligible for benefits. The full salary range is $22.66–$34.00 per hour, based on experience and internal equity.

Requirements

• One year of sales or customer service experience in a DME or business environment with high service standards.
• Certified Fitter certification required after 1,000 hours of DME experience.
• BOC certification required within eight months of hire.
• COF certification required within eight months of hire.
• State of Minnesota licensure required within eight months of hire.

Nice To Haves

• Sales and customer service training.
• Basic PC knowledge, including Windows and Microsoft Outlook.
• Experience with inventory management, electronic healthcare management software, merchandising, and retail transactions.
• Knowledge of home medical supplies and equipment, product lines, and insurance reimbursement guidelines.

Responsibilities

• Place and fit physician-recommended durable medical soft goods on patients.
• Apply product knowledge and understand complex billing rules for a variety of medical equipment and supplies.
• Maintain inventory and maintain and clean department equipment.
• Ask clarifying questions to identify patient needs and promote appropriate products and services.
• Train patients in the use and care of products.
• Gather documentation required for billing.
• Contact insurance companies for prior authorization.
• Schedule appointments for patients to pick up products.
• Maintain documentation and patient files.
• Review the daily operating-room schedule.
• Train clinic staff on DME products.
• Maintain the DME schedule.

Benefits

• Medical insurance, beginning the first day of the month following start.
• Dental insurance, beginning the first day of the month following start.
• 401(k) with employer match.
• Time away from work.
• Disability insurance.
• Fertility benefits.
• Tuition reimbursement.
• Employee assistance program.
• Eligibility for the federal Public Service Loan Forgiveness program as a qualified nonprofit employer.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed