Durable Medical Equipment Fitter

HealthPartners • Woodbury, MN

1d • $23 - $34 • Onsite

About The Position

Park Nicollet welcomes applications for a Durable Medical Equipment Fitter at our TRIA Orthopedics location in Woodbury. Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. The Durable Medical Equipment (DME) Fitter places and fits physician-recommended durable medical soft goods on patients. This role is responsible for product knowledge and complex billing rules surrounding a variety of medical equipment and supplies, maintaining inventory, and maintaining and cleaning department equipment. With a focus on patient experience, the DME Fitter asks clarifying questions to identify patient needs and effectively promote our products and service, ensuring that the patient is trained in the use and care of the product. Additionally, the DME Fitter gathers documentation required for billing, contacts insurance for prior authorization, schedules appointments for patient product pickup, and maintains documentation and patient files. This position reviews the daily OR schedule, provides training on DME products to clinic staff, and maintains the DME schedule.

Requirements

• One year of sales or customer service experience in a DME or business environment with high service standards.
• Certified Fitter required after 1000 hours DME experience.
• BOC certification required within 8 months of hire.
• COF certification required within 8 months of hire.
• State of Minnesota licensure required within 8 months of hire.

Nice To Haves

• Sales and customer service training.
• Basic PC knowledge including Windows and Microsoft Outlook.
• Experience with inventory management, electronic healthcare management software, merchandising, and performing retail transactions.
• Knowledge of home medical supplies and equipment, product lines, and insurance guidelines for reimbursement.

Responsibilities

• Places and fits physician-recommended durable medical soft goods on patients.
• Responsible for product knowledge and complex billing rules surrounding a variety of medical equipment and supplies.
• Maintaining inventory, and maintaining and cleaning department equipment.
• Asks clarifying questions to identify patient needs and effectively promote our products and service, ensuring that the patient is trained in the use and care of the product.
• Gathers documentation required for billing.
• Contacts insurance for prior authorization.
• Schedules appointments for patient product pickup.
• Maintains documentation and patient files.
• Reviews the daily OR schedule.
• Provides training on DME products to clinic staff.
• Maintains the DME schedule.

Benefits

• medical and dental insurance (which begin on the first day of the month following start)
• 401(k) with match
• time away from work
• disability insurance
• fertility benefits
• tuition reimbursement
• an employee assistance program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed