DME Collections II

SOLVENTUM•San Antonio, TX

5d•Remote

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. As a Durable Medical Equipment Collections Specialist II you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

Requirements

High School Diploma/GED or higher from an accredited institution
Four (4) years of experience performing medical insurance collections
Experience analyzing and resolving accounts receivable discrepancies
Experience with payment reconciliation, credits, overpayments, duplicate payments, or refund-related scenarios
Basic accounting knowledge, including understanding of debits, credits, payments, and adjustments
Experience using Microsoft Excel, Microsoft Word, and computer-based systems to manage account information
Must be legally authorized to work in country of employment without sponsorship for employment visa status, for example, H1B status.

Nice To Haves

Experience with Durable Medical Equipment, medical billing, healthcare accounts receivable, or payer follow-up
Experience working with government and/or commercial insurance payers
Strong written and verbal communication skills, including the ability to communicate professionally with payers, customers, and patients
Strong organization, problem-solving, and follow-up skills
Ability to maintain confidentiality and discretion in business relationships and exercise sound business judgment

Responsibilities

Analyzing and reconciling accounts receivable and order entry exceptions to support accurate invoicing and payment resolution
Investigating and resolving discrepancies related to medical insurance payments, credits, overpayments, duplicate payments, and service or supply adjustments
Supporting timely collection activities within Solventum’s business practices and time-sensitive guidelines
Communicating with payers, insurance providers, customers, and patients, as needed, to resolve account issues
Maintaining accurate documentation and supporting compliance with applicable payer, government, and business requirements
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.