DME Coordinator

Tennessee Orthopaedic Alliance•Knoxville, TN

9h•Hybrid

About The Position

The DME Coordinator is responsible for supporting our Durable Medical Equipment in TOA clinics and associated surgery centers. The DME Coordinator works closely with our DME Technicians, MA’s, patients, vendors, and Clinic Managers. TOA is a fast-paced environment that provides the right candidate excellent opportunities to help patients and build a career in the DME area.

Requirements

Bachelors or Associates Degree preferred, and high school diploma required
At least one year of successful DME experience is required; including direct patient interaction fitting or applying orthopaedic products is preferred.
Fundamental knowledge of insurance coverage and processes, with the demonstrated ability to check for, seek, and obtain precertifications, for DME and High Dollar Drug coverage
Ability to balance sometimes competing demands on their time; patient care – DME inventory control and management – and insurance pre-certifications
Ability to multi-task and maintain flexibility – including flexibility in work schedules, work locations, and the ability to adjust to daily changes in routine
Computer fluency is essential
Experience with Excel is necessary

Nice To Haves

Experience with therapy, athletic training or medical assisting is a plus
Experience preferably through an orthopaedic clinic, but could include an independent DME provider or hospital setting. Experience as an exercise physiologist or cast technician may suffice
Knowledge of NextGen or another similar EMR is preferred
Inventory management software is recommended

Responsibilities

Ensure adequate inventory of DME at the TOA locations, first by attesting to the existing inventory, and then by delivering any needed or requested equipment
Travel to various TOA clinics daily, spending approximately two hours a day traveling between clinics
Provide important support to our Orthpaedic Technicians in clinics through direct patient interaction and fitting or applying orthopaedic products
Fill in for DME service provision in clinics as needed
Provide support to Orthopaedic technicians and site staff regarding questions about DME process, billing, and codes
Provide pre-certification support to determine available insurance coverage for DME products and appliances at various clinics
Act as a liaison with DME vendors regarding products and changes.
Participate in regular planning sessions with the management to ensure adequate coverage for all TOA facilities
Assist with Inventory management, to include scanning, collating and balancing inventory on a regular basis as required
Provide in-service training to sites and ASCs on various aspects of DME