Dual Sportsbook Cashier/Shift Supervisor

Boyd Gaming•Las Vegas, NV

1d•Onsite

About The Position

Boyd Gaming Corporation is seeking a Dual Sportsbook Cashier/Shift Supervisor to provide excellent customer service by accepting wagers for various race and/or sports events and verifying and cashing winning Race and Sports tickets. This role involves assisting guests with questions about race and/or sports wagering, utilizing the race and sports computer system, and maintaining the accuracy of the bank. As a Shift Supervisor, the individual will oversee daily operations, ensure compliance with regulations, manage betting terminals and systems, set schedules, supervise personnel, handle guest comments, manage supply stock, and approve payoffs over specified limits. Other duties as assigned by management.

Requirements

Must be at least 21 years of age.
Prior cash handling experience required.
Must be able to process wagers using the Company’s computer/software systems.
Must have excellent communication and customer service skills and be able to fluently communicate in English.
Must be able to obtain/maintain any necessary licenses and/or certifications.

Nice To Haves

Six (6) months of prior experience in Race & Sports wagering preferred.

Responsibilities

Provide excellent customer service by accepting wagers for various race and/or sports events and verifying and cashing winning Race and Sports tickets.
Accept and understand various types of race and/or sports wagers acknowledging limits on all propositions.
Assist guests with questions about race and/or sports wagering.
Utilize race and sports computer system to generate tickets and cash winning tickets.
Retrieve, verify and maintain accuracy of bank.
Accurately and thoroughly complete any and all requisite Company, tax and gaming regulation records and forms.
Make copies for daily betting sheets and scratch sheets.
Perform all duties in accordance with Company, departmental, and/or regulatory guidelines at all times.
Oversee that daily operations of the Race and Sports Book run smoothly and effectively.
Verify compliance with Title 31 and Reg. 22, log transactions that fall under state reporting thresholds.
Ensure that employees perform services and transactions in accordance with Company policies and gaming regulations.
Fully understand and ability to operate betting terminals, as well as Race & Sports betting system.
Set schedule and maintain TV channels for Race & Sports book as well as control TV’s throughout casino.
Supervise Race & Sports personnel and administer discipline up to and including discharge. Coach and offer guidance to team members.
Maintain written records and documents of shift transactions, gaming regulations, personnel actions, etc.
Reporting safety and maintenance issues within a timely manner before end of shift.
Handle guest comments and complaints in a timely manner in accordance with Company policies.
Assuring Race & Sports book is properly equipped by monitoring supply stock and ordering of supplies.
Approve winning payoffs over specified limits.
Other duties as assigned by management.