Dual Sales Manager (Comofrt Inn Edmundston & Spark by Hilton Edmundston)

Algonquin Resort•Edmundston, NB

8d•Hybrid

About The Position

Located just minutes apart, the newly renovated Comfort Inn Edmundston and the vibrant new Spark by Hilton Edmundston offer an exciting opportunity to be part of two recognized hotel brands in one dynamic market. Backed by the global strength and career development opportunities of Hilton and Choice Hotels, this dual-property role combines the energy of a growing market with the support of industry-leading hospitality brands. Nestled at the crossroads of New Brunswick, Quebec, and the U.S. border, Edmundston is a lively bilingual community known for its year-round tourism, scenic landscapes, festivals, and outdoor adventure. From ski hills, cycling trails, and riverfront views to the famous La Foire Brayonne and Edmundston Jazz & Blues Festival, the region attracts both leisure and business travellers throughout the year. As Dual Sales Manager, you’ll have the opportunity to lead sales efforts across two unique hotels, build strong community partnerships, and create memorable guest experiences while working alongside passionate hospitality teams in a collaborative, fast-paced environment with strong growth potential.

Requirements

Minimum of 2 year of Hotel Sales Manager experience
Ability to meet both short-term and long-term business goals
Proven problem-solving skills and encourage new innovative solutions when appropriate
Ability to work flexible hours and meet the demands of the changing environment

Nice To Haves

Hilton brand experience, along with experience with Delphi is an asset
Hotel operations experience with an understanding on how business is contracted through various sales channels (end user, intermediaries) is an asset
Good understanding and technical knowledge of various social media channels
Experience in using sales, catering, and PMS systems

Responsibilities

Achieve established room night, meeting room and sales call quotas (including solicitation calls, customer sites, entertaining, and other correspondence).
Proactively solicits and qualifies existing and new business to achieve personal and hotel revenue goals. This will be done through sales calls, trade shows, promotions, inquiries, telephone contacts and sales trips.
Develop new customer partnerships along with nurturing existing relationships.
Promptly send proposals, contracts, and other sales correspondence.
Accurately confirm all bookings, quotes and negotiate rates while adhering to hotel rate structure, credit policies and general hotel policies and procedures.
Assist in booking and finalizing catering contracts.
Proactively work with hotel Brand sales colleagues to increase account share.
Maintain an up -to-date accurate client file, database, and tracking system.
Research markets to identify potential sources of business and increase market share.
Responsible for full market knowledge as it relates to competitors and industry trends.
In close contact with the client or group while in house to ensure satisfaction and also to enable re-solicitation for future business.
Involved with guest feedback to maintain product need and standard of hotel performance.
Produces and implements quarterly action plan to achieve weekly activities quotas and annual revenue goal.
Participates in formulation of annual Sales Plan.
Ensure excellent lines of communication interdepartmentally.
Attend related tradeshows and conducts sales trips as required to find new business and manage existing partnerships.
Conducts site tours for clients.
Community involvement – attend appropriate community functions and become part of local business organizations
Prepare sales reports and attend regular sales meetings.
Participate in the weekly Manager on duty program.
Other duties as assigned by the Director of Sales.