Dual-Rate Surveillance Officer

Casino and•Evansville, IN

1d•Hybrid

About The Position

Perform specific surveillance duties in accordance with established procedures, to protect the integrity of the company’s operations, as well as the security and well-being of customers, employees, and company assets. This role involves operating surveillance equipment, monitoring activities using CCTV, and reporting illegal or unusual activities. The officer will also work in partnership with the Security Department and prepare daily activity and incident reports. Additionally, this position may periodically fill the role of a Lead, providing guidance, procedural training, and supervision for designated shifts. A thorough knowledge of Indiana Gaming regulations, company internal controls, policies, and procedures is required. The role requires availability for varied hours, including holidays and weekends, and the ability to work in an environment with secondhand smoke and loud noises. The work environment is primarily indoors under controlled temperatures, with occasional exposure to outdoor climates, as the casino industry operates 24/7/365.

Requirements

Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures
Must be able to sit in a quiet environment for extended periods of time
Must be able to visualize distance, color, depth perception and adjust focus
Must be able to lift up to 25lbs; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs
Must be able to work in an environment with secondhand smoke and loud noises
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends
Must be able to work in extreme weather conditions
Use of spreadsheets, databases, word processing programs required

Nice To Haves

Will provide guidance and procedural training to operators when required
May periodically fill the role of a Lead when required
Will supervise activities related to surveillance of all gaming operations
Reviews and supervises daily activities, reports and all related reports and prepares shift reports for the Director of Surveillance
Will provide supervision for designated shift

Responsibilities

Perform specific surveillance duties in accordance with established procedures, to protect the integrity of the company’s operations, as well as the security and well-being of customers, employees, and company assets
Report all illegal and/or unusual activities to the Supervisor
Operate all surveillance equipment, including, but not limited to, the network system, monitors, computers, and cameras as assigned
Use of spreadsheets, databases, word processing programs required
Observe report and record all daily casino and land-based activity using closed circuit television monitors to identify illegal or unusual activities occurring on property
Work in partnership with the Security Department to ensure protection of customers, employees and company funds and assets
Prepare and complete all daily activity reports and incident reports as required and directed by Surveillance Management
Perform all duties and follow all instructions assigned by Surveillance Management
Safeguard all confidential information and maintain department confidentiality
Must be able to sit in a quiet environment for extended periods of time
Must be able to visualize distance, color, depth perception and adjust focus
Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures
Must be able to lift up to 25lbs; and be able to push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs
Must be able to work in an environment with secondhand smoke and loud noises
Always follow the Company Service Standards model
Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends
Implements all approved procedures
Will provide guidance and procedural training to operators when required
May periodically fill the role of a Lead when required
Will supervise activities related to surveillance of all gaming operations
Reviews and supervises daily activities, reports and all related reports and prepares shift reports for the Director of Surveillance
Will provide supervision for designated shift
Must be able to work in extreme weather conditions
Other duties may be assigned at any time