Dual Rate Supervisor
About The Position
Responsible for dual jobs of overseeing security operations and officer duties as needed per schedule. Supports the Security Manager in daily operations, ensures compliance with policies & procedures, and ensures manpower & equipment meet daily requirements. Reviews schedules, reports, etc., and makes necessary adjustments. Inspects officers' appearance, abilities, attitude, and compliance with standards. Ensures training of all officers, safety standards, and prepares all appropriate reports. Conducts daily post checks, monitors manpower status board, and takes corrective action regarding complaints. Assists the Security Manager in the preparation of evaluations and makes recommendations. Reviews, recommends, or initiates appropriate action on those who fail to comply with policy, procedures, or rules. Acts as on-scene Commander for all major incidents. Advises management of all pertinent information regarding shift or department. Responsible for the safety and protection of the Casino, employees, and guests.
Requirements
- High school diploma preferred
- 5 years of law enforcement or military experience preferred
- Some casino security experience preferred
- 3 years supervisory experience preferred
- Strong leadership, supervisory, and interpersonal skills
- Strong analytical, oral and written skills
- Effective communication (written, verbal and presentation)
- Must be able to obtain a Virginia Gaming License from the VA Lottery
- Must have a valid driver’s license and clean driving record
- Must be able to work flexible hours including evenings, weekends, and holidays as needed
- Must be able to speak, read, write and understand English
- Must be able to tolerate areas containing second hand smoke
- Ability to maintain regular, predictable attendance according to schedule
- Able to walk, work and stand, inside and outside, occasionally in heat in excess of 115 degrees or cold in excess of 10 degrees
- Able to physically restrain adults in excess of 200 pounds
- Able to respond calmly in crisis and stressful situations
- Able to work independently
- Able to stoop, bend, jump, twist, crouch, grip and carry heavy loads and maneuver quickly on level surfaces, as well as up and down stairs
- Must be able to lift and carry up to 60 pounds
- Must be able to push or pull up to 150 pounds
- Able to respond to visual and aural cues
- Able to see and also remember the specific details of incidents and persons
- Must be able to make rational decisions when handling guests and employees
- Ability to tolerate area’s containing secondary smoke
- Must be able to bend, twist, turn, squat and rotate body
- Must be able to lift above the head occasionally
- Run on level surfaces, as well as, up and down stairs
- Operate in mentally and physically stressful situations
Responsibilities
- Supports Security manager in daily operations
- Ensures compliance of policies & procedures
- Ensures manpower & equipment meet daily requirements
- Reviews schedules, reports, etc & makes necessary adjustments
- Inspects Officer’s appearance, abilities, attitude & compliance’s with standards
- Ensures training of all officers
- Ensures safety standards & prepares all appropriate reports
- Conducts daily post checks
- Monitors manpower status board
- Takes corrective action regarding complaints
- Assist Security manager in preparation of evaluations & makes recommendations
- Reviews, recommends or initiates appropriate action on those who fail to comply with policy, procedures or rules
- Acts as on scene Commander for all major incidents
- Advises management of all pertinent info regarding shift or department
- Responsible for safety & protection of the Casino, employees & guests
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
