Dual Rate Slot Attendant

Tioga Downs • Nichols, NY

8h • Onsite

About The Position

Dual Rate Slot Attendant – Help Power the Fun on the Casino Floor!

Are you energetic, service-driven, and ready to be part of an exciting casino environment? Join our team as a Dual Rate Slot Attendant, where you’ll play a vital role in delivering an exceptional guest experience while supporting slot operations. In this dynamic position, you’ll alternate between hands-on floor support and supervisory responsibilities—all while earning tips during every shift!

If you thrive in a fast-paced setting, enjoy problem-solving, and love engaging with guests, this is the perfect opportunity for you.

Requirements

• High School Diploma or GED required
• Proven ability to deliver exceptional guest service
• Experience handling cash in a fast-paced environment
• Strong communication and problem-solving skills
• Basic computer skills with the ability to learn new systems
• Ability to read and interpret basic documents and procedures
• Comfortable working with numbers, including basic math calculations
• Dependable, adaptable, and able to multitask in a dynamic setting

Nice To Haves

• Previous supervisory experience strongly preferred

Responsibilities

• Create a fun, welcoming, and entertaining environment for all guests and team members
• Provide outstanding guest service by answering questions and resolving issues quickly
• Pay jackpots, break bills, and fill ticket printers accurately and efficiently
• Perform minor repairs on slot machines and related gaming equipment
• Monitor the casino floor to ensure guest safety and address potential hazards
• Maintain gaming logs and work tickets in compliance with NYS Gaming Regulations
• Assist guests with ATM issues and general inquiries
• Communicate effectively with team members and leadership to support smooth operations
• Inspect equipment regularly and troubleshoot issues when possible
• Support and promote company culture and team morale
• Provide direction and support to Slot Attendants
• Train team members and assist with scheduling and task assignments
• Ensure team performance aligns with company standards and policies

Benefits

• On-site daycare for employees with extended hours and affordable rates (subsidy may be available)
• 401(k) plan with immediate vesting
• Medical, Dental, Vision & Life Insurance (Full-Time employees)
• Paid Time Off, Sick Time & Holiday Pay
• Tuition Reimbursement (for eligible employees)
• Employee discounts on hotel stays, dining, spa services, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED