Dual Rate Slot Attendant

Tioga DownsNichols, NY
Onsite

About The Position

Dual Rate Slot Attendant – Help Power the Fun on the Casino Floor! Are you energetic, service-driven, and ready to be part of an exciting casino environment? Join our team as a Dual Rate Slot Attendant, where you’ll play a vital role in delivering an exceptional guest experience while supporting slot operations. In this dynamic position, you’ll alternate between hands-on floor support and supervisory responsibilities—all while earning tips during every shift! If you thrive in a fast-paced setting, enjoy problem-solving, and love engaging with guests, this is the perfect opportunity for you.

Requirements

  • High School Diploma or GED required
  • Proven ability to deliver exceptional guest service
  • Experience handling cash in a fast-paced environment
  • Strong communication and problem-solving skills
  • Basic computer skills with the ability to learn new systems
  • Ability to read and interpret basic documents and procedures
  • Comfortable working with numbers, including basic math calculations
  • Dependable, adaptable, and able to multitask in a dynamic setting

Nice To Haves

  • Previous supervisory experience strongly preferred

Responsibilities

  • Create a fun, welcoming, and entertaining environment for all guests and team members
  • Provide outstanding guest service by answering questions and resolving issues quickly
  • Pay jackpots, break bills, and fill ticket printers accurately and efficiently
  • Perform minor repairs on slot machines and related gaming equipment
  • Monitor the casino floor to ensure guest safety and address potential hazards
  • Maintain gaming logs and work tickets in compliance with NYS Gaming Regulations
  • Assist guests with ATM issues and general inquiries
  • Communicate effectively with team members and leadership to support smooth operations
  • Inspect equipment regularly and troubleshoot issues when possible
  • Support and promote company culture and team morale
  • Provide direction and support to Slot Attendants
  • Train team members and assist with scheduling and task assignments
  • Ensure team performance aligns with company standards and policies

Benefits

  • On-site daycare for employees with extended hours and affordable rates (subsidy may be available)
  • 401(k) plan with immediate vesting
  • Medical, Dental, Vision & Life Insurance (Full-Time employees)
  • Paid Time Off, Sick Time & Holiday Pay
  • Tuition Reimbursement (for eligible employees)
  • Employee discounts on hotel stays, dining, spa services, and more
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