Dual Rate Pit Manager TG

Resorts World Catskills • Village of Monticello, NY

13h • $68,000 - $69,042 • Onsite

About The Position

The Dual Rate Pit Manager is responsible for overseeing table games operations, ensuring profitability, managing staff, and maintaining a positive work environment. This role involves inventory management, staff development, performance reviews, and enforcing company policies and regulations. The position requires strong leadership, communication, and problem-solving skills, with a focus on guest satisfaction and operational efficiency.

Requirements

• Ability to remain organized in a pressure situation.
• Ability to input and access information into a computer.
• Skill in establishing and maintaining effective working relations with staff.
• Problem solving, administrative, multi-tasking, organization and prioritization skills.
• Strong communication skills.
• Have an understanding of Basic Strategy, detect advantage play and report such activities, take measures to protect company assets.
• Have a complete understanding of Departmental, company and New York State Gaming Commission rules and regulations that apply to the position.
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
• Ability to respond to common inquiries from other Team Members or guests.
• Fluency in English required.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to compute basic mathematical calculations.
• Ability to decipher various reports and maintains reports upon request.
• Ability to address stressful situations with clients showing dignity and the utmost tact and politeness.
• Must demonstrate excellent analytical, problem solving, critical thinking and decision-making skills.
• Must be 21 years or older.
• High School diploma or equivalent.
• Minimum of 3 years Pit Manager or Dual Rate Pit Manager experience in a major class three commercial license casino.
• Must possess a minimum of at least four of the six core games, (core games are defined as; (Blackjack, Craps, Roulette, Baccarat, Pai Gow Tiles, Poker)).
• Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.
• Working knowledge of all NYSGC rules, regulations and Internal Controls applicable to table games.
• Regularly required to talk or hear.
• Regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
• Occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Moderate physical ability such as lift or maneuver at least twenty-five (25) pounds, and prolonged standing during the shift.

Nice To Haves

• Craps dealer will perform the function of Stickperson.

Responsibilities

• Responsible for the inventory of table games equipment, dice, tiles and cards.
• Maximizes overall table games profitability.
• Manages staff and organize department functions in accordance with company guidelines.
• Delegates tasks and shift assignments or projects, meeting deadlines related to those assignments.
• Works on actual project or service to help achieve the objectives of the department.
• Focuses on achieving the goals or objectives of the shift using available resources (staff and budgetary).
• Evaluates the schedule or timelines related to the completion of assignments, while maintaining service and/or product quality.
• Develops staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.
• Interviews and makes recommendation of candidates for new hires.
• Determines if and/or when policy or procedural infractions by Team Members occur and issue the appropriate level of progressive discipline.
• Evaluates all direct reports and conducting introductory period and annual performance reviews.
• Maintains an open-door policy and addresses all team member issues and/or concerns in a timely manner.
• Creates a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.
• Possesses a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.
• Issues a complimentary in accordance with the Company Comp Matrix.
• Performs other tasks as assigned.

Benefits

• The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED