Dual General Manager

Courtyard Rocky Mount • Rocky Mount, NC

2d • Onsite

About The Position

We are seeking an experienced Dual General Manager for the Courtyard Rocky Mount Hotel and the Residence inn Rocky Mount Hotel. The ideal candidate will be a highly motivated individual with a passion for excellence and a proven track record of success in the hospitality industry.

Requirements

• Must have a comprehensive knowledge of all hotel departments and functions, Federal, state, and local health, safety, and legal regulations.
• Must have exceptional mathematical and computer skills.
• High school education and relevant training and experience required.
• Ability to timely obtain any required licenses or certificates, including CPR training and first aid training.
• Occasional travel required.
• Minimum lifting, pushing, pulling of 20 pounds.
• Bending, stooping, upward reaching, manual dexterity.

Nice To Haves

• Additional education preferred.

Responsibilities

• Oversight for up to 2 properties within the portfolio.
• Producing results based on well-developed short and long-term financial and operation plans that support company goals and objectives in such areas as revenue, market share performance, guest satisfaction, employee satisfaction, asset preservation and net operating income.
• Holding teams accountable for results and strategy execution while displaying leadership qualities that motivate and inspire people to perform their best every day.
• Evaluating performance by analyzing and interpreting data and metrics.
• Working with hotel leadership and brand partners to maintain relationships, support alignment and growth.
• Perform daily, weekly, and monthly meetings to communicate overall direction and provide leadership and communication.
• Prepare annual hotel/operation budget.
• Maintain and correct product and service quality standards by conducting ongoing evaluations and investigating complaints.
• Establish and maintain effective programs to ensure the security and safety of guests, associates, and StepStone owned or managed assets.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED