Dual General Manager|Teddy's Residential and Little Missouri Watford City

Hotel Equities Group, LLC•Watford City, ND

About The Position

Hotel Equities is seeking a results-oriented Dual General Manager to lead Teddy's Residential, a 102-room property, and Little Missouri Watford City, an 89-room property. The role provides direction, accountability, and operational support across both hotels, leads associates, supports business objectives, maintains company and brand standards, and contributes to positive guest and associate experiences. The Dual General Manager provides strategic operational leadership, supports financial performance, manages resources, and helps teams achieve operational and business goals.

Requirements

High school diploma or equivalent required.
Previous hotel or hospitality experience appropriate to the position.
Strong communication, organizational, and problem-solving skills.
Ability to analyze information and make sound operational decisions.
Ability to work flexible hours, including evenings, weekends, and holidays, as needed.
Ability to stand, walk, bend, reach, and move throughout the hotel.
Ability to use computers, tablets, phones, and standard office equipment for extended periods.
Ability to occasionally lift or carry supplies and equipment up to 25 pounds.
Ability to travel throughout the property and occasionally off-site for meetings and business needs.

Nice To Haves

Bachelor's degree preferred for director-level roles.
Previous supervisory or leadership experience preferred for management roles.
Experience with Property Management Systems, including Room Master.
Experience with hotel reporting and operating platforms, including Profitsword, Netsuite, and Shift 4.
Experience with Microsoft Office Suite.

Responsibilities

Provide strategic leadership for hotel operations, guest experience, and operational excellence.
Support revenue, profitability, labor, and market-share objectives.
Lead and direct hotel operations and associates.
Set expectations and monitor performance, productivity, and service standards.
Coach, train, develop, and recognize associates to support engagement and retention.
Monitor operational and financial performance and take appropriate action to achieve goals.
Ensure compliance with Hotel Equities standards, brand requirements, and company policies.
Respond to guest concerns and support a consistent service-recovery culture.
Manage schedules, staffing, supplies, and departmental resources as appropriate.
Review reports, trends, and key performance information to support decisions.
Communicate with hotel leadership and other departments.
Support recruitment, onboarding, performance management, and succession planning as appropriate.
Perform other duties as assigned.