Dual Director of Sales

MCNEILL HOTEL COMPANY LLC•Twin Falls, ID

4d•Onsite

About The Position

The Dual Director of Sales leads the overall sales strategy for two hotel properties, driving new business development, leveraging cross-property synergies, and maximizing combined revenue across all market segments. This role builds and leads a high-performing multi-property sales team through hands-on training, mentoring, and strategic direction, while representing both hotels with professionalism and impact across the local business community and key market networks.

Requirements

Bachelor's degree and a minimum of two years of hotel sales experience preferred.
Relevant experience or an equivalent combination of education and experience is also acceptable.
Strong interpersonal skills
Guest service focused
Strong sense of urgency and ability to prioritize
Adaptable
Detail-oriented
Proficient communication skills
Ability to multi-task
Advanced experience with personal computers and related software applications
Ability to read, write, and speak the English language
CRM and sales systems proficiency (Delphi.fdc, Salesforce, OPERA Sales & Catering, etc.)

Responsibilities

Ensures in-house groups across both properties are well-served throughout their stay, driving satisfaction and repeat business
Fosters teamwork and cooperation across all departments at both hotels including greeting groups, monitoring meetings, and catering
Experienced in negotiating group contracts, room blocks, rate agreements, and multi-property deals
Assists with and oversees follow-up on rooming lists, direct billing, and other requirements for booked business
Proactive Sales Leader that builds strong relationships within local corporations, association market, and travel industry networks to benefit both properties
Organizes week around achieving sales call goals and networking within the local business community while balancing coverage between both locations
Builds a high-performing sales team across both hotels through training, mentoring, and participation in joint sales calls
Provides sales training to front office staff, the Sales Coordinator, and the Sales Manager at each property
Interviews, selects, trains, develops, and administers performance appraisals for multi-property sales staff
Facilitates inside sales leads and helps develop overall sales strategy for each hotel
Develops and maintains marketing plans and sales budgets with the General Managers; develops market segment strategies to prospect business for both properties
Understanding of revenue management principles and participates in revenue management calls and rate strategies for both assets using STR reports, demand analysis, and other resources
Holds team accountable for guest service scores impacted by the sales team across both locations
Always follows company policies and procedures
Other duties as assigned by supervisor or management