Dual Credit Coordinator

CHESS•US NM Remote, NM

4d•Onsite

About The Position

The Dual Credit Coordinator reports directly to the Admissions/Recruitment Director and works under limited supervision. This role administers the overall operation of the Dual Credit Program, meets with potential Dual Credit students and their parents, and collaborates closely with school district counselors and Academic Chairs at NNMC. The position ensures compliance with FERPA and other relevant laws governing the Dual Credit process and academic records. The Dual Credit Coordinator represents the Admissions/Recruitment Office to internal and external constituencies, providing exemplary customer service.

Requirements

Associate degree in a directly related field.
Two (2) years of professional experience related to student services, advising, or equivalent.
Equivalent education may substitute for up to two years of required experience.
Equivalent experience may substitute for education on a year-for-year basis.
Proficiency in Microsoft Office Suite and relational databases.
Excellent communication (written and verbal), customer service, and organizational skills.
Ability to maintain confidentiality and adhere to FERPA guidelines.
Ability to work independently and collaboratively within a fast-paced, team-oriented environment.
Strong attention to detail, problem-solving skills, and ability to manage multiple priorities.
Ability to foster inclusive and culturally responsive engagement with diverse student populations.

Nice To Haves

Bachelor’s degree, particularly in Education, Counseling, or related fields.
Experience using student information systems such as Banner.
Two years of relevant experience in higher education; community college experience preferred.
Experience working with high school or dual credit student populations.

Responsibilities

Provides information and answers questions regarding Dual Credit enrollment for students, parents, high school staff, college faculty and staff, and the general public.
Ensures that applicants have completed the Admissions process in a timely manner and that the information provided is accurate.
Serves as the primary liaison between school districts and the faculty and staff of Northern New Mexico College.
Responsible for the Dual Credit registration process.
Maintains confidential student files and issues transcripts to high schools.
Works closely with Advisement and Registrar to track Dual Credit enrollment information, reconcile discrepancies, and alert students who may be failing at midterm through the Early Alert System.
Leads Dual Credit outreach activities and works closely with the Admissions Office and faculty for off-campus outreach.
Responsible for keeping the Dual Credit web page up to date and accurate.
Communicates constantly with Academic Chairs to ensure a solid course offering for Dual Credits.
Works collaboratively with the Registrar’s Office to ensure that course schedules contain accurate and timely information regarding off-site Dual Credit courses.
Responsible for updating and maintaining all Dual Credit MOA’s and Appendices and housing the original copies of the MOA’s.
Performs other additional duties and responsibilities as assigned.