Dual Branded Reservations Agent l Hyatt Place + Hyatt House l Ho'opili, HI
PM Hotel Group•Ewa Beach, HI
•Onsite
About The Position
A lot goes into creating a perfect hotel stay, and that begins with the first point of contact: the reservation. We are looking to you make guests feel welcome even before they leave home. As a reservations clerk, you’ll respond to reservations in a friendly and courteous manner and provide prompt service in responding to guest needs.
Requirements
- High school diploma or equivalent
- At least six months of customer service experience
- Friendly, outgoing personality
- Able to communicate with guests in a professional and positive manner at all times
Nice To Haves
- Reservations or front desk experience
Responsibilities
- Provide information to guests about the hotel and local happenings.
- Obtain all pertinent information to complete reservations.
- Answer the telephone and greet prospective guests in a friendly manner.
Benefits
- Excellent pay
- Hotel discounts
- F&B discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
