DSUS Supervisor

Daifuku•Phoenix, AZ
•Onsite

About The Position

Under indirect supervision or assistance, the DSUS Supervisor is responsible for the daily maintenance operation of the site. The role oversees employees and maintenance activities to help ensure work is completed efficiently, safely, and in an employee-oriented manner. The supervisor may also manage or perform system maintenance and repair, support site budgeting and finances, and manage parts inventory. The position coordinates with airport and airline staff, monitors quality and safety requirements, and maintains customer satisfaction and site morale. It includes training, developing, motivating, and evaluating site personnel, as well as carrying out performance appraisals and disciplinary actions. The work environment varies between an office and areas across airport property, where dust, dirt, and noise may be present.

Requirements

  • High school graduate, GED, or equivalent work experience.
  • At least three years of experience in a related trade.
  • Ability to read and understand basic electrical and hydraulic schematics.
  • Must have a personal set of hand tools common to the trade.
  • Ability to work a non-traditional schedule, including weekends and holidays.
  • Ability to read, write, speak, and understand English.
  • Ability to obtain and maintain an Airport Security badge.
  • Must have and maintain a valid driver’s license and be insurable under the Company’s insurance policy.
  • Must comply with the ELS Drug and Alcohol policy.
  • Computer skills, including Microsoft Office Suite (Word, Excel, and PowerPoint), email, and scanning and copying equipment.
  • Ability to accept responsibility, solve problems, meet customer needs while following procedures, and make sound decisions using available information.
  • Ability to build effective relationships, communicate clearly and concisely orally and in writing, and work effectively with varied personalities and individuals.
  • Ability to stay organized, obtain resources to complete assignments, work under time constraints, complete training in a timely manner, and identify and correct conditions affecting employee safety.
  • Ability to work with people regardless of protected or personal characteristics listed in the job description.
  • Physical demands vary by day and include occasional standing, walking, reaching, and handling/fingering; frequent sitting and handling/fingering; infrequent climbing/balancing, crawling, squatting or stooping, bending or kneeling, and driving; and occasional lifting or carrying up to 20 pounds, with infrequent handling of 21 pounds or more.
  • Vision (near and distance) and hearing are required.

Nice To Haves

  • Associate’s degree in a related field.
  • Previous work experience in an airport environment.
  • Strong hydraulic and pneumatic troubleshooting experience.
  • State and/or ASE certification in automotive and diesel repair or an associated field.
  • Five or more years of experience directly related to the applicable position, such as GSE, conveyor, or bridge work.
  • Four or more years of direct experience in a GSE airport shop environment.
  • Three or more years of experience working with a CMMS.
  • Three or more years of experience mentoring, guiding, and directing employees in a similar job group.
  • Three years of leadership experience in a related field.
  • Knowledge of general workplace safety requirements and procedures.
  • Supervisory experience in an airport environment.
  • OSHA 10 or 30 certification.

Responsibilities

  • Manage the day-to-day operations of three or more employees and ensure maintenance schedules are met efficiently and safely.
  • Manage and, when necessary, perform daily system maintenance and repairs for the applicable operation.
  • Ensure adherence to Company training programs and direct daily assignments.
  • Schedule and supervise mechanics and/or technicians in ground support equipment, facilities, boarding bridge, and/or baggage handling areas.
  • Review and monitor personnel assignments, including the issuance and completion of work orders.
  • Coordinate repairs, maintenance, and overhauls with airport and airline staff to minimize customer downtime.
  • Coordinate and manage the daily preventive maintenance program.
  • Assist with site budgeting and finances, as needed, and manage parts inventory when assigned.
  • Resolve technical issues and maintain daily turnover reports.
  • Promote quality work, zero defects, and continuous improvement among employees.
  • Train, develop, and motivate maintenance site personnel toward Company objectives.
  • Conduct performance appraisals and disciplinary actions.
  • Work according to Company regulations, procedures, management instructions, and customer requirements.
  • Monitor the station’s Company Quality program and ensure standards are implemented and followed.
  • Ensure compliance with applicable OSHA, state, local, and Company safety laws, regulations, policies, and procedures at the site and remote job sites.
  • Coordinate safety matters with the Company Safety Officer.
  • Maintain site morale and customer satisfaction while considering both customer and Company interests.
  • Perform additional duties or assignments required by management.
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