DSPE Implementation Manager

Oxford University Press

17h • Remote

About The Position

The Implementation Manager plays a pivotal role in driving the successful delivery of Flow Efficiency initiatives as part of Academic Divisional transformation.

The Flow Efficiency programme lies at the heart of the Digital Sales and Product Enablement (DSPE) transformation, improving the quality, consistency, and flow of data, systems, and processes to get content to market more quickly and efficiently.

Within the parameters of the Programme roadmap, and the framework for strategic prioritization and cross‑initiative decision‑making, the Implementation Manager will:

Provide expert input into prioritization discussions, delivery approaches, and risk mitigation recommendations.
Coordinate implementation activity across multiple concurrent initiatives within the Flow Efficiency roadmap.
Line‑manage the seconded Delivery and Implementation Leads, providing direction, coaching, and quality assurance across their areas of work.
Lead the delivery of their own designated initiatives.
Provide dotted‑line mentoring and support to Implementation/Transformation/CI Leads across the Academic Division.
Contribute to the establishment of the Implementation capability within the future Academic business enablement/process optimization structure.

This role would suit an experienced operational professional, with experience in a similar or related role.

Requirements

• Able to influence across multiple levels and functions without direct authority.
• Comfortable leading through ambiguity and shaping clarity for others.
• Exceptionally organized, able to juggle multiple initiatives and teams.
• Strong communicator with the ability to summarize complex topics succinctly.
• Solution‑oriented, resilient, and pragmatic; comfortable with empowered delivery models.
• Deep working knowledge of implementation management, business change, and process/data improvement.
• Strong facilitation, backlog management, and prioritization skills.
• Excellent understanding of data governance and metadata management principles.
• Ability to navigate OUP’s organizational structure, approval pathways, governance forums, and cross‑Divisional stakeholder landscape.
• Understanding of OUP’s Academic workflows, systems, and data flows (or demonstrably fast learner in a complex publishing context).
• Able to apply analytical and problem‑solving skills to complex issues.
• Skilled in dependency mapping, risk assessment, and stakeholder alignment.
• Educated to degree level or able to demonstrate equivalent experience in implementation management, transformation, or business change.
• Proven experience in leading large, complex initiatives in a matrixed environment.
• Experience in line management or mentoring, with a track record of developing others.
• Experience working within a similarly complex academic publishing, data‑rich, or matrixed environment.
• Evidence of successful process, data, or systems change delivery.
• Demonstrated ability to influence across diverse stakeholder groups.

Responsibilities

• Leadership of Flow Efficiency Implementation
• Line Management and People Leadership
• Delivery of Own Initiatives
• Delivery of Own Initiatives
• Business Enablement/Process Optimization design and set up
• Delivery Management, Risk and Dependency Control
• UAT, Roll out and Business Readiness
• Reporting and Governance

Benefits

• We care about work/life balance at OUP. We offer 15 days’ vacation time that rises with service, 10 sick days, plus floating holidays, personal days, company holidays, and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies.
• We care for you and your dependents by offering health, dental, and vision insurance plans to our full-time employees. Each plan has multiple levels of coverage to fit your needs and has a high level of contribution made by OUP. In addition, we offer Employee Assistant Programs for all full-time employees, regardless of whether you elect in health insurance. We also offer life insurance and disability insurance.
• We help make your money go further by providing a non-elective contribution on your behalf to your retirement plan of 7% of your salary and a matching contribution to the retirement plan of 50% on the first 6% of employee contributions on based earnings.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees