Axium- DSO Success Consultant

eAssist•American Fork, UT

1d•$20•Remote

About The Position

Enjoy a work / life balance while working remotely from home! Review and execute the billing, claims, and payment processes for Multi-Site clients to help departments resolve their revenue cycle challenges. As the DSO Success Consultant, you will work directly with our Multi-Site Practices to understand and support their existing processes to manage accounts, while providing expert-level support and communication to help improve insurance collections.

Requirements

MUST HAVE DENTAL BILLING EXPERIENCE
Axium practice management experience
Full daytime availability
Two (2) years dental knowledge - 2-3 years of progressive dental claims management, streamlined billing processes and/or Dental Front Office experience a plus.
Meet the IT requirements
Professionalism - Demonstrate professional behavior and should consistently be at the high-end of meeting expectations or consistently exceeding expectations.
All Encompassing Role - Will require candidates to perform duties that include all areas of Revenue Cycle Management in order to meet the needs of the practices we service. Ideal candidates should exhibit a high interest in learning new programs and Practice Management Software.

Nice To Haves

Denti-CAL - Experience is a bonus/preferred.

Responsibilities

Clock in Monday-Friday 8am-5pm or 9am-6pm
Manage and facilitate revenue cycle workflow for Multi-Site client base
Manage Denials and Claim Adjudication whenever necessary or within the parameters of the client’s needs
Operate within the dental industry’s Best Practices when managing accounts
Must respect and maintain confidentiality following strict HIPAA/PHI regulations.
Ensure maintenance and retention of clients by meeting all Brand Promise Expectations
Ensure the highest level of customer service by demonstrating thorough knowledge of Dental Revenue workflows and effective communication
Notify and document challenges and opportunities for improvement to review with your DSO Team Leader and Regional Leader
Attend all team meetings, Office and DSO Team Leader 1:1 when scheduled
Other duties as assigned