Buyer - DSO Dental Procurement

Affordable Dentures & ImplantsMorrisville, NC
Onsite

About The Position

Affordable Care, LLC (ACI) is a world leader in tooth replacement, supporting affiliated practices in providing affordable prosthetic and implant services with superior patient care. The company's purpose is to change lives for the better by providing a smile for everyone. Under the direct supervision of the Director of Procurement, the Buyer assists in processing purchase requests for affiliated practices and laboratories. This role is essential for ensuring timely processing and receipt of orders for supplies and equipment, particularly dental implants and related products, allowing practice staff to focus on patient care.

Requirements

  • Proficiency in MS Office including Word, Excel and Outlook
  • Ability to manage and prioritize multiple tasks
  • Strong problem solving, and organizational skills with a high attention to detail
  • Diligent follow up to ensure all requests are fielded in a timely manner and orders are delivered on time
  • Proactive problem solving to successfully resolve issues with delays, backorders, discontinued items, etc.
  • Ability to effectively communicate with both internal stakeholders and a broad supply base
  • Has a high bias for action, is highly organized, and able to focus on results even within a fluid working environment
  • Has a capacity for initiative with competent analytical and problem-solving skills
  • Well-developed written and oral communication skills
  • Able to communicate clearly and maintain effective business relationships with internal and external parties as a representative of Affordable Care
  • Effective facilitation/presentation skills
  • Works with trustworthiness and integrity and has a clear commitment to Affordable Care’s core values and principles
  • Proven ability to handle sensitive and confidential information
  • Bachelor’s degree in Logistics and Supply Chain Management, or a business degree with a supply chain management concentration
  • Alternatively, an Associate degree in Dental Support Services (Hygienist, Dental Assistant, Laboratory Technician) that has an interest in transitioning to the business side of the dental industry

Nice To Haves

  • Prior experience working within the dental industry or a Group Purchasing Organization (GPO)

Responsibilities

  • Examine and pursue cost reduction opportunities through alternate products and suppliers
  • Actively research and source new products at the request of our affiliated practices
  • Assist in processing orders for dental and laboratory supplies and equipment, with an emphasis on dental implants and related products
  • Identify implant related inquiries that require escalation to the Clinical Implants team for resolution
  • Track and expedite existing orders as necessary
  • Reconcile invoice discrepancies
  • Review and approve orders based on demand, order volume and purchase history
  • Help control supply costs by providing guidance on order quantities and inventory levels
  • Facilitate product returns for vendor credit on future orders
  • Provide back-up to the Equipment Service Coordinator role in fielding incoming services requests and relaying service requirements to our key service provider and coordinate service technician arrival time
  • Gather and report affiliate requests and inquiries resulting in Buyer activities that can be monitored and tracked to better understand trends, staffing level requirements and customer satisfaction
  • Assist and provide comprehensive back-up and support on other procurement and supply chain related functions as needed or requested
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