Dental Operations Manager DSO

Empower Dental GroupBurbank, CA

About The Position

We are a fast-growing, multi-location dental group focused on high-quality care, operational efficiency, and strong patient experience. Our model emphasizes advanced dentistry, strong treatment coordination, and data-driven growth. We are seeking an experienced Operations Manager to oversee daily performance across multiple dental offices. This role is responsible for driving production, improving efficiency, managing teams, and ensuring accountability at every level. This is not an administrative role — it is a leadership position focused on results.

Requirements

  • Minimum 5 years of operations management experience (DSO or multi-location healthcare preferred)
  • Strong understanding of dental KPIs and practice management
  • Proven ability to increase production and improve team performance
  • Experience managing multiple teams and holding staff accountable
  • Strong leadership and decision-making skills
  • Comfortable with data, reporting, and performance tracking

Responsibilities

  • Oversee operations across multiple dental locations
  • Drive production, collections, and profitability
  • Manage and develop Office Managers and team leads
  • Monitor KPIs (production, case acceptance, new patients, payroll %)
  • Improve scheduling efficiency and provider productivity
  • Implement systems for patient flow and treatment coordination
  • Ensure compliance with HR, OSHA, and company policies
  • Identify inefficiencies and execute solutions quickly

Benefits

  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
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