Driver - Class B

Dairy Farmers of America, Inc.•Woodway, TX

About The Position

Operate a straight truck or pup truck to deliver products safely and on time according to the route schedule set by a supervisor. The role requires high standards of customer service and frequent communication with peers, supervisors, customers, and others. Drivers may load and unload products, provide merchandising support, maintain assigned vehicles and equipment, and complete delivery and compliance paperwork. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Must meet minimum age requirements.
Must meet DFA requirements for Motor Vehicle Records.
Must meet all DOT requirements.
Valid CDL Class B or Class B with Air Brake endorsement.
Knowledge of DOT procedures, rules, and requirements.
Math skills to calculate load size and record accurate volume and weight measurements.
Customer service skills.
Ability to communicate effectively verbally and in writing.
Ability to contribute to positive performance through personal example.
Ability to seek solutions proactively and take appropriate steps to solve problems.
Ability to collaborate effectively and foster teamwork.
Ability to be punctual, follow directions, and meet deadlines.
Ability to interpret and apply company policies.
Ability to adapt to and manage change effectively.
Ability to perform tasks with minimal supervision and take initiative.
Good organization and record-keeping skills.
Must be able to read, write, and speak English.

Nice To Haves

Up to 2 years of experience driving a straight truck or pup truck within the last 5 years is preferred.

Responsibilities

Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations, policies, and safety practices.
Deliver pre-ordered and special-order products to customers, meeting route schedules and customer delivery expectations, including placing deliveries inside coolers or walk-ins when required.
Follow designated routes and schedules unless directed otherwise, and report delays caused by road conditions, accidents, or breakdowns.
Load and unload products at designated stops as required, using a hook, two-wheel cart, and/or pallet jack; some routes may also require stocking, rotating, or ordering products.
Collect empty cases.
Provide merchandising support based on customer requirements and promote new products when appropriate.
Communicate effectively with customers, maintain good relations, resolve complaints, and report problems to the driver supervisor or manager.
Perform or ensure proper maintenance of assigned vehicles and equipment, including checking tires, fuel, and oil, and keep the vehicle clean.
Secure the load before travel and at each stop, making adjustments as needed.
Complete daily paperwork accurately, including DOT and customer paperwork, delivery tickets, pre- and post-trip inspections, driver logs, trip records, and vehicle service reports.
Submit customer paperwork and deposits daily, including invoices, load orders, and handheld reports.
Maintain sufficient route inventory while following account inventory-control and company distribution procedures; document freight condition before departure.
Attend driver workshops and training sessions.
Use company-supported applications and systems properly.
Represent DFA positively and professionally during interactions with customers and others.
Perform other duties as assigned.