Driver - RCBM-Del Sol

Axiom Care • Phoenix, AZ

2d

About The Position

The Driver coordinates with the shift lead to connect clients with needed services and often serves as their first representative of Axiom Care. The role requires professionalism and compassion while transporting clients to Axiom facilities, appointments, and subsequent treatment settings. The Driver also supports client orientation and intake, crisis de-escalation, referral-partner outreach, and front-desk coverage when needed. The stated shift is Monday through Friday, 8:00 AM to 4:00 PM, and the role also requires the ability to work at least one weekend day or night shift during the scheduled work week.

Requirements

• Working knowledge of recovery programs, including The 12 Steps and SMART Recovery.
• Valid Arizona driver's license and a clean driving record; the requirements specify a 39-month clear MVR.
• Ability to operate a 15-passenger van.
• Ability to work at least one weekend day or night shift during the scheduled work week.
• Ability to take direction well and work as part of a team.
• CPR/First Aid certification.
• Food Handler's Card.
• Negative TB test.
• Computer skills, including Windows, basic email, Microsoft Word, and timekeeping software; basic computer navigation skills.
• Ability to type at least 30 words per minute.
• Ability to read, analyze, and interpret emails, policies, letters, and procedures.
• High level of patience.
• High school diploma or equivalent.
• At least one year of behavioral health experience, or personal or professional experience with substance abuse treatment.

Nice To Haves

• Professional and/or personal experience with substance abuse treatment is highly preferred.

Responsibilities

• Coordinate with the shift lead to connect clients with required services.
• Pick up clients from hospitals, police stations, jails, other medical facilities, and Axiom referral partners, and transport them to the appropriate Axiom facility.
• Help orient new clients to the facility and introduce them to housing staff upon arrival.
• De-escalate crisis situations as needed.
• When appropriate, draw on personal recovery experience to encourage clients to seek recovery.
• Safely transport clients to and from off-site appointments as needed.
• Transport clients after treatment to their next treatment setting and ensure a warm hand-off with the receiving facility.
• Build relationships with representatives of Axiom's referral partners and present oneself professionally.
• Assist with client intake as needed, including property inventory, client orientation, and EMR onboarding.
• Act as a front-desk receptionist when needed by greeting visitors, answering incoming calls, and directing visitors to facility staff.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with up to 3.5% match.
• Paid time off, paid sick time, and paid holidays.
• Tuition reimbursement.
• Reimbursement for CMEs.
• Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal.
• Employee Assistance Program (EAP).
• Voluntary benefits including group term life, voluntary term life, AD&D, short-term disability, and accident coverage.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED