Driver - RCBM-Del Sol

Axiom Care • Phoenix, AZ

3d

About The Position

The Driver coordinates with the shift lead to connect clients with needed services. As often the first Axiom Care representative a client meets, the Driver is expected to act professionally and compassionately. The position transports clients between referral sources, Axiom facilities, appointments, and subsequent treatment settings, and supports client orientation, intake, crisis de-escalation, partner outreach, and front-desk coverage as needed. The stated shift is Monday through Friday, 8:00 AM to 4:00 PM; the requirements also call for the ability to work at least one weekend day or night shift in the scheduled work week.

Requirements

• Working knowledge of recovery programs, including The 12 Steps and SMART Recovery.
• Valid Arizona driver's license and a clean driving record; a 39-month clear MVR is required.
• Ability to work a flexible shift schedule, including at least one weekend day or night shift in the scheduled work week.
• Ability to take direction and work as part of a team.
• CPR/First Aid certification.
• Food Handler's Card.
• Negative TB test.
• Computer skills, including Windows, basic email, Microsoft Word, timekeeping software, basic computer navigation, and typing at least 30 words per minute.
• Ability to read, analyze, and interpret emails, policies, letters, and procedures.
• Ability to operate a 15-passenger van.
• High level of patience.
• High school diploma or equivalent.
• One year of behavioral health experience, or personal or professional experience with substance abuse treatment.
• Ability to drive a vehicle for prolonged periods and lift and move luggage weighing up to 50 pounds.

Nice To Haves

• Professional and/or personal experience with substance abuse treatment is highly preferred.

Responsibilities

• Pick up clients from hospitals, police stations, jails, other medical facilities, and Axiom referral partners, and transport them to the appropriate Axiom facility.
• Introduce arriving clients to housing staff and help orient them to the Axiom facility.
• De-escalate crisis situations as needed.
• When appropriate, draw on personal recovery experience to encourage clients to pursue recovery.
• Safely transport clients to and from off-site appointments as needed.
• Transport clients after treatment to their next treatment setting and ensure a warm hand-off with the receiving facility, whether or not it is an Axiom facility.
• Conduct outreach and build relationships with representatives of Axiom referral partners, presenting oneself professionally.
• Assist with client intake as needed, including property inventory, client orientation, and EMR onboarding.
• Provide front-desk coverage when needed by greeting visitors, answering incoming calls, and directing people to facility staff.
• Perform other duties as assigned by management.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with up to 3.5% match.
• Paid time off, paid sick time, and paid holidays.
• Tuition reimbursement.
• Reimbursement for CMEs.
• Free criminal record clearance for eligible justice-impacted staff through a partnership with Rasa Legal.
• Employee Assistance Program (EAP).
• Voluntary benefits including group term life, voluntary term life, AD&D, short-term disability, and accident coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED