Driver - Light Duty

FIRSTLINE ROAD SOLUTIONS, LLC•Snyder, TX

About The Position

The Driver - Light Duty role is a towing and roadside-assistance position. No prior experience is required, and training is provided. The ideal candidate is active, communicates well, solves problems creatively, provides excellent customer service, and has an interest in automobiles. Operators respond to dispatched calls and provide roadside assistance and towing safely and professionally. Tow truck operators are described as First Responders who help keep highways safe and serve their community. Duties include responding to calls, communicating with dispatch, performing roadside services such as tire changes, fuel delivery, minor repairs, lockouts, jump-starts, and towing, and assisting with accident-scene cleanup. Operators inspect and maintain their trucks and equipment, complete pre-shift inspections, drive safely, keep trucks clean and supplied, and maintain a safe, orderly storage yard. Employment offers are contingent on successfully passing required background screening, motor vehicle record and social security reviews, and drug and alcohol testing as required by law or company policy.

Requirements

Must reside near the assigned location to meet customer service time requirements.
Ability to successfully pass a DOT medical exam.
Current, valid driver's license and clean driving record.
Ability to bend, stoop, walk, and stand for periods of time in all types of weather.
Willingness to take a drug test and background check.
Confidence and ability to drive in inclement weather.
Proficiency with mobile and computer applications for administrative work.
Proficiency in paper-based administrative work.
No prior experience is necessary; training is provided.

Nice To Haves

CDL.
Heavy equipment or machine operation skills.

Responsibilities

Respond to dispatched calls safely and promptly, providing professional roadside assistance while avoiding accidents, injuries, and damage.
Communicate professionally with dispatch about call status and provide accurate estimated arrival times when requested.
Perform dispatched emergency road services, including changing or airing tires, delivering fuel, minor roadside repairs excluding highways, vehicle lockouts, damage-free towing, accident towing and scene cleanup, and eligible battery jump-starts.
When assigned AAA battery service test equipment, test each applicable call for a bad battery and explain the AAA battery service program to the customer.
Inspect the truck daily for safety, organization, equipment, tools, and rigging inventory; complete and submit the pre-shift inspection before starting work.
Immediately report damaged or missing tools and equipment.
Follow safe driving practices, obey traffic laws, drive defensively, wear a seat belt, follow the four-second following rule, and minimize backing and left turns.
Keep trucks clean inside and out, maintain fuel tanks at least half full, and maintain fluid levels according to manufacturer standards while recording additions on the pre-shift inspection sheet.
Keep the storage yard safe, clean, and orderly; dispose of trash properly and secure the yard when leaving.
Perform other duties as assigned by the Supervisor.