Light Duty Technician

Dickinson Fleet Services•Williamsport, PA

About The Position

Cox Fleet is hiring a mid-level Light & Medium Duty Technician to perform scheduled maintenance and repairs on assigned customer fleets, primarily light- and medium-duty gas vehicles. The role includes certified DOT inspections, preventative maintenance inspections, light and follow-up repairs, and mechanical, hydraulic, electrical, and electronic diagnostics. Emergency roadside service may also be required. The technician independently manages their daily schedule and assigned work, prioritizes tasks, uses critical thinking to solve problems—including in emergency situations—and provides attentive customer service. The role follows established repair, maintenance, safety, and documentation procedures, with a focus on safe work practices and quality results. Dedicated hours are provided, though scheduling flexibility may be needed. Technicians document work, parts, and findings on repair orders using a company-issued device and proprietary application; communicate with management, team members, Dispatch, customers, and vendors; obtain parts; and manage inventory and equipment on a company-issued service truck. The position must comply with company policies and applicable OSHA, EPA, DOT, and FMCSA requirements.

Requirements

High school diploma or GED and 3 years of experience in a related field; a combination of light- and heavy-duty experience is preferred.
Alternatively, a related degree or certification beyond a high school diploma/GED, or 5 years of experience in a related field.
Possess and provide a set of hand tools necessary to perform the job duties.
Successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical before employment; a current DOT medical card with more than four months remaining may be submitted in lieu of a DOT physical.
Be at least 21 years old due to interstate operating authority regulations.
Have a valid driver's license from the state of residence, meet the safe-driver requirement, and undergo a three-year motor vehicle record review.
Be able to obtain and maintain a Driver Qualification File.
Use critical thinking, make effective decisions, manage work independently, and adapt to emergency situations.
Demonstrate attention to detail, situational awareness, and customer-service skills.
Be able to communicate with customers, Dispatch, management, and team members and document work accurately.

Nice To Haves

A combination of light- and heavy-duty vehicle experience.

Responsibilities

Perform certified DOT inspections and preventative maintenance inspections.
Perform minor adjustments, repairs, follow-up repairs, and diagnostics on truck equipment, including electrical, brake, cooling, air-conditioning, engine, steering, transmission, clutch, and differential systems.
Diagnose malfunctions by inspecting, testing, and listening to defective equipment, using instruments such as handheld computers and pressure gauges.
Perform scheduled work on assigned customer fleets and provide emergency roadside services when needed.
Follow established repair and maintenance procedures and maintain safety practices on the job.
Participate in scheduled safety training and stay current on safety protocols and procedures.
Document work performed, parts used, and findings on repair orders using the company-issued device and application; upload pictures and complete DOT and other required forms accurately and promptly.
Communicate with management, team members, Dispatch, customers, and Sales to discuss vehicle problems, findings, work to be performed, repair estimates, and purchase order numbers.
Obtain parts from approved local and national vendors as needed.
Independently manage parts inventory and equipment on the company-issued service truck and perform periodic reconciliation.
Manage assigned tasks, prioritize work and time, and maintain an independent daily schedule.
Assess customer needs, provide information or assistance, resolve problems, and meet customer expectations.
Comply with organizational policies and applicable safety, health, environmental, OSHA, EPA, DOT, and FMCSA requirements.

Benefits

Health, dental, and vision insurance beginning on the first day of employment.
401(k) matching after 90 days: 100% match up to a 6% contribution, plus an additional 2% discretionary company contribution.
Accrue up to 200 hours (five weeks) of paid time off based on tenure.
Tuition assistance or reimbursement.
Adoption and surrogacy assistance.
Pet insurance.
Company-paid volunteer hours and employee resource and diversity groups.
Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home and rental insurance, and other offerings.
Safe-driving and technician-efficiency bonuses.
Safety boot and safety glasses reimbursement.
Extreme-weather gear for cold and hot conditions.
Uniforms provided, with laundry service where available.
Company cellphone provided.
Technical training and a dedicated career path, with the company noting that over 50% of front-line managers are promoted from within.
Company service truck may be taken home daily.