Light Duty Technician

Cox Fleet•Williamsport, PA

15h

About The Position

Cox Fleet is hiring a mid-level Light & Medium Duty Technician to perform certified DOT inspections, preventive maintenance inspections, light and follow-up repairs, and light mechanical, hydraulic, electrical, and electronic diagnostics. The role primarily supports assigned customer fleets of light- and medium-duty gas vehicles, with emergency roadside work possible when needed. The technician must use critical thinking to handle emergency situations, manage the workday independently, provide excellent customer service, and maintain attention to detail and situational awareness. The position has dedicated hours but may require scheduling flexibility. Work follows established repair, maintenance, safety, and documentation procedures. The technician is expected to deliver quality work, maintain safety practices, and document work orders using a company-issued device and proprietary application. The role also involves communicating with customers, management, team members, Dispatch, and Sales; sourcing parts; and managing inventory and equipment on a company-issued service truck.

Requirements

High school diploma or GED and three years of experience in a related field; a combination of light- and heavy-duty experience is preferred.
The employer may consider an alternative qualification combination, such as a related degree or certification beyond a high school diploma/GED, or five years of experience in a related field.
Possess and provide the hand tools necessary to perform the job duties.
Successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical before employment; a current DOT medical card with more than four months remaining may be submitted instead of a DOT physical.
Be at least 21 years old due to interstate operating authority commerce regulations.
Have a safe driving record; a three-year MVR review is required.
Hold a valid driver’s license from the state of residence and be able to obtain and maintain a Driver Qualification File.

Nice To Haves

Combination of light- and heavy-duty vehicle experience.

Responsibilities

Perform minor adjustments and repairs on truck equipment, including electrical, brake, cooling, starting, charging, engine, steering, transmission, clutch, and differential systems.
Diagnose, adjust, and repair truck equipment, including air-conditioning systems and gas and diesel engines.
Perform certified DOT inspections and preventive maintenance inspections, along with light and follow-up repairs.
Inspect, test, and listen to defective equipment to diagnose malfunctions using instruments such as handheld computers and pressure gauges.
Perform scheduled work on assigned customer fleets and provide emergency roadside services when needed.
Participate in scheduled safety training and follow current safety protocols and procedures.
Document work performed, parts used, and findings on Repair Orders, including uploading photographs using company-issued technology.
Communicate with management, team members, Dispatch, customers, and Sales regarding repair estimates, purchase orders, vehicle problems, findings, and work to be performed.
Comply with company safety, health, and environmental policies and applicable OSHA, EPA, and DOT regulations.
Obtain parts from approved local and national vendors as needed.
Complete DOT forms and other required documentation accurately and on time.
Manage parts inventory and equipment on the company-issued service truck and periodically reconcile inventory.
Evaluate technical information related to the job and manage concurrent tasks, priorities, and time allocations effectively.
Work independently and manage the daily schedule.
Assess customer needs, provide information or assistance, resolve problems, and meet customer expectations.
Adhere to company policies, processes, and procedures.

Benefits

Safe-driving and technician-efficiency bonuses.
Safety boots and safety glasses reimbursement.
Extreme-weather gear for cold and hot conditions.
Uniforms provided, with laundry service where available.
Company service truck may be taken home daily.
Company cellphone provided.
Technical training to advance career.
Dedicated career path; over 50% of front-line managers are promoted from within.
Health, dental, and vision insurance beginning on the first day of employment.
401(k) matching after 90 days: 100% match up to a 6% contribution, plus an additional 2% discretionary company contribution.
Accrue up to 200 hours (five weeks) of paid time off based on tenure.
Tuition assistance or reimbursement.
Adoption and surrogacy assistance.
Pet insurance.
Employee resource and diversity groups, and company-paid volunteer hours.
Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home and rental insurance, and wellness and fitness incentives.