Driver/Warehouse Coordinator

ABC AUTO PARTS LTD•Shreveport, LA

About The Position

Reporting to the Store Manager and Assistant Store Manager, the Driver/Warehouse Coordinator provides exceptional customer service at each delivery stop and ensures drivers deliver the correct parts safely and on time. The role also maintains proper warehouse standards and calls for integrity, empathy, and trustworthiness. The position covers delivery routing and execution, customer returns and credits, verifying parts and paperwork, cash handling, invoicing, transfers, bank deposits, stock organization, and warehouse inventory readiness. It also supports team recognition, training new drivers, and compliance with company attendance, dress, safety, and vehicle procedures.

Requirements

Must be at least 21 years old.
Must possess a valid driver’s license and a clean driving record.
Must be able to drive a standard-transmission vehicle.
Must be able to lead and motivate a team.
Must possess excellent customer service skills.
Must routinely be able to lift over 40 pounds.

Responsibilities

Understand the delivery territory and each stop; route deliveries with customer needs in mind.
Ensure customers receive orders within the allotted time frame and provide exceptional service.
Pick up, issue, and return customer credits by the next business day; verify customer returns.
Maintain effective procedures for entering delivery times and deliver parts as needed.
Verify all parts before they leave the store.
Follow cash-handling, invoicing, and bank-deposit procedures; treat transfers with the urgency of deliveries.
Complete paperwork accurately according to guidelines.
Ensure stock is put away quickly and accurately, the warehouse is clean and clutter-free, cores and defects are processed daily, and the warehouse is inventory-ready.
Recognize coworkers, maintain a positive attitude, follow the company dress code and attendance guidelines, help others, and participate in company and store meetings and functions.
Train new drivers so they are ready to work independently after two days on the job.
Follow emergency procedures and company safety guidelines; keep the store and work area clean and clutter-free.
Use team lifts for heavy or bulky items and the three-point system when climbing ladders.
Report safety-policy violations or unsafe work habits to a manager.
Complete and document daily and weekly vehicle inspections and follow vehicle accident procedures; ensure accident forms and insurance cards are in every vehicle.