Driver/Warehouse Associate

East Coast Metal Distributors•Huntsville, AL

15h

About The Position

The Driver/Warehouse Associate supports branch operations by expediting customer orders and maintaining an orderly warehouse. The role verifies and documents incoming inventory, incorporates shipments into branch inventory, and delivers products to East Coast Metal Distributors customers in a professional, courteous, helpful, and timely manner, ensuring the correct items and quantities arrive in good condition. The associate also supports other warehouse operations as needed. Responsibilities include making customer deliveries, checking and documenting items and quantities, helping unload trucks, preparing counter sales orders, picking and verifying orders, staging and shipping orders via LTL, UPS, and company delivery vehicles, and processing incoming inventory. The role requires keeping the delivery vehicle and warehouse clean and safe, using material-handling equipment safely, and becoming proficient and certified in fork truck safety and operations. The associate reports shipment discrepancies, injuries, accidents, equipment service needs, repairs, and unsafe conditions to the appropriate managers. The position requires a high school diploma or GED, a clean driving record, the ability to meet DOT physical requirements, effective customer communication, and passing pre-employment drug screening and background checks. Applicants must be at least 21 years old. CDL holders need at least one year of verifiable CDL driving experience; for non-CDL holders, two to three years of verifiable experience operating a 26-foot box truck is preferred. Related experience or advanced training may substitute for the stated education and experience combination. Previous counter sales, HVAC, and customer service experience is desired. The work includes office and warehouse duties, with physical activity such as lifting, standing, bending, stooping, and walking, and possible exposure to warehouse conditions and environmental hazards.

Requirements

High school diploma or GED equivalent; related experience, advanced training, or an equivalent combination of education and experience may be substituted.
Clean driving record: no more than one moving violation in any one-year period or more than two moving violations in the most recent three years.
No more than one preventable accident in any two-year period during the most recent three years.
No restrictions, suspensions, or DUI convictions in the past three years.
Ability to pass DOT physical examination requirements.
Ability to communicate effectively with customers and provide superior service.
Must be 21 years of age or older.
Must pass a pre-employment drug screening and background check.
CDL license holders must have at least one year of verifiable CDL driving experience.
Must be willing to work overtime, holidays, and weekends as requested by the Branch Operations Manager.
Computer literacy, including knowledge of Microsoft Office products.
Ability to use general office machines and a multi-line telephone.
Strong communication and interpersonal skills.
Ability to read and comprehend informational documentation, procedures, and correspondence; write correspondence with proper format, punctuation, spelling, and grammar; communicate professionally in English; and follow verbal and written instructions.
Ability to perform basic arithmetic and apply common-sense understanding to written or oral instructions.
Ability to use office machines and equipment and demonstrate average eye, hand, and foot coordination.
Ability to operate computers, calculators, copy machines, facsimile machines, and other general office equipment.
Ability to lift or carry materials weighing up to 20 pounds and perform occasional standing, bending, stooping, and walking.
Ability to talk and hear, and to maintain a positive physical appearance when interacting with the public and employees.
Required visual abilities include close, distance, peripheral, and color vision.

Nice To Haves

For non-CDL license holders, two to three years of verifiable driving experience operating a 26-foot box truck is preferred.
Previous counter sales, HVAC, and customer service experience is desired.

Responsibilities

Represent the company by wearing a clean, company-provided uniform.
Make timely deliveries, greet customers, verify items, initial and date documentation, and help unload trucks.
Notify the Warehouse Manager of delivery discrepancies before leaving the delivery location.
Keep the delivery vehicle clean and safe, inside and out.
Immediately report personal injuries and vehicle accidents to the Warehouse Manager.
Obtain products for counter sales orders and greet customers with their orders.
Verify items and quantities on pick tickets and transfer requests, initial and date documentation, and report discrepancies in leaving shipments.
Assist warehouse personnel by verifying items and quantities and properly initialing and dating documentation.
Secure, stage, and ship orders via LTL, UPS, and company delivery vehicles; report discrepancies in leaving shipments.
Unload incoming inventory, document arrivals, verify items and quantities against vendors’ packing lists, and report discrepancies.
Submit packing lists for entry of items into warehouse inventory.
Incorporate inventory shipments into warehouse inventory.
Become proficient and certified in fork truck safety and operations.
Use material-handling equipment safely and correctly.
Notify the Warehouse Manager and Branch Operations Manager of needed service or repairs and unsafe conditions involving equipment or company property.
Immediately report any injury.
Maintain a clean, neat, and orderly warehouse.
Complete other duties assigned by the Warehouse Manager.