Driver Supervisor
About The Position
The Driver Supervisor oversees a specific group of drivers and monitors their performance and dispatch. The role manages day-to-day functions of the driver workforce, supporting pool compliance, effective employee and labor relations, driver retention, and safety performance. This leadership role is eligible for an annual 10% bonus. The supervisor manages driver staffing, training, scheduling, dispatch, performance, and compliance. They work with drivers, HR, and company and union officials to maintain good labor relations and ensure adherence to company policies, the CBA, and applicable DOT and FMCSA regulations.
Requirements
- At least 1 year of operations experience.
- Excellent leadership, communication, and interpersonal skills.
- Ability to analyze data, generate reports, and make data-driven decisions.
- Ability to use diplomacy, judgment, and discretion in establishing and maintaining working relationships with the company and union officials.
- Proficiency in Microsoft Office, particularly Excel, Windows applications, and email.
Nice To Haves
- Bachelor's degree.
- Experience with safety and Workers' Compensation, labor relations, and CBA matters.
Responsibilities
- Interact daily with the driver workforce.
- Interview, select, train, and manage drivers.
- Ensure personnel are trained or retrained according to operational procedures.
- Follow up with new drivers at scheduled intervals to review performance.
- Review manpower needs and ensure proper coverage, including managing dispatch for route personnel.
- Ensure drivers report to work on time, in complete uniform, and ready to work.
- Provide ongoing feedback on driver strengths and areas for improvement using DriveCam reporting and customer feedback.
- Investigate and act on feedback regarding drivers and safe operational practices.
- Plan future book-offs and run-change assignments.
- Ensure compliance with safety standards and DOT and FMCSA regulations.
- Ensure company standards are met regarding driver appearance, training, education, safety, and regulatory compliance.
- Ensure drivers are properly credentialed to operate a commercial motor vehicle.
- Work closely with HR on personnel matters.
- Work with drivers to maintain good labor relations.
- Ensure the CBA is followed and grievances are handled appropriately.
- Review electronic and/or paper DOT logs.
- Monitor on-time performance in real time.
- Manage employee performance and determine appropriate discipline under company policy, including termination when disciplinary action fails.
Benefits
- Competitive medical, vision, and dental plans, including FSAs and telemedicine support.
- 401(k) plan with up to 3% matching contributions.
- Five weeks of PTO, in addition to company holidays and two personal floating holidays.
- Eight weeks of 100% paid parental leave.
- Company-funded life insurance policy and supplemental life insurance options.
- Tuition reimbursement of up to $5,250 per year.
- Employee Assistance Program with 24/7 access to free over-the-phone counseling for a variety of personal needs.
- Free travel for the employee and eligible dependents on FlixBus and Greyhound services.
- Annual 10% bonus eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
