Driver Supervisor

A.P. Moller - Maersk•Greer, SC

11d•$55,000 - $70,000•Onsite

About The Position

The Driver Supervisor owns onboarding, training, certification, and day-to-day performance for Maersk employee delivery teams at a single Heavy-Bulky Delivery Services location. This hands-on, on-site role helps new delivery associates become safe, capable, and productive, and supports their ongoing performance and retention. The position manages two or more driver teams and focuses on employee delivery teams rather than third-party carriers. It does not build routes or assign third-party carrier capacity, or manage, direct, train, or evaluate third-party carriers or their personnel. The role requires experience working on a delivery truck in heavy-bulky or appliance delivery, including in-home delivery and installation. Physical duties are performed on site and on route and include demonstrating safe handling for products weighing up to 75 pounds and team-lifting heavier appliances with approved equipment. Employees must follow company safety policies, applicable DOT requirements, OSHA standards, and customer-site safety rules, and promptly report accidents, injuries, unsafe conditions, equipment or product damage, and regulatory concerns.

Requirements

Experience working on a delivery truck in heavy-bulky or appliance delivery; this is identified as the most important qualification.
Appliance and heavy-bulky installation experience, including in-home delivery.
Experience onboarding, certifying, or training commercial drivers.
Working knowledge of DOT regulations and hours of service.
Valid driver’s license and acceptable motor vehicle record.
Ability to operate a box truck and demonstrate the required standard.
Current DOT medical certification, or ability to obtain it.
Must clear First Advantage background screening and all customer-required screening before onboarding.
Comfort coaching adults, including people with more driving experience.
Strong written and verbal communication skills.
Ability to maintain organized training records that stand up to review.
Ability to enter and exit vehicles and to stand, walk, bend, reach, climb, and lift, including demonstrating safe handling of products weighing up to 75 pounds and team-lifting heavier appliances using approved equipment.

Nice To Haves

Internal candidates who have moved off the truck and worked their way up are strongly encouraged to apply.

Responsibilities

Manage two or more driver teams.
Own onboarding for each new delivery associate from their first day through release to a solo route.
Deliver behind-the-wheel certification on box truck equipment and verify that associates meet the standard before operating routes unsupervised.
Train associates in appliance and heavy-bulky delivery, including in-home handling, product and property protection, assembly, and customer interaction.
Train associates on handheld devices and the delivery application, and verify competency.
Train and reinforce DOT rules and regulations, hours of service, and pre-trip and post-trip inspections.
Own safety, damage prevention, and claims prevention for employee delivery teams at the site.
Manage associates’ day-to-day performance through coaching, ride-alongs, corrective action, and retention efforts.
Maintain training and certification records for every associate.
Ensure tools, uniforms, handheld devices, and equipment are ready for delivery teams.
Partner with site leadership and recruiting on candidate evaluation, interviewing, and delivery-team recruiting pipelines.
Comply with company safety policies, applicable DOT requirements, OSHA standards, and customer-site safety rules.
Immediately report accidents, injuries, unsafe conditions, equipment damage, product damage, and regulatory concerns before leaving the delivery location.