Driver Supervisor

Greyhound Lines, Inc.•Chicago, IL

3d•$48,200 - $68,700

About The Position

The Driver Supervisor oversees a specific group of drivers and monitors their performance and dispatch. The role manages day-to-day driver workforce functions while supporting pool compliance, effective employee and labor relations, driver retention, and safety performance. This leadership role is eligible for an annual 10% bonus.

Requirements

At least 1 year of operations experience.
Excellent leadership, communication, and interpersonal skills.
Ability to analyze data, generate reports, and make data-driven decisions.
Ability to exercise diplomacy, judgment, and discretion when establishing and maintaining working relationships with company and union officials.
Proficiency with Microsoft Office, particularly Excel, Windows applications, and email.

Nice To Haves

Bachelor’s degree preferred.
Experience with safety and Workers’ Compensation, labor relations, and CBA matters preferred.

Responsibilities

Interact daily with the driver workforce and interview, select, train, and manage drivers.
Ensure personnel are trained or retrained according to operational procedures, and follow up with new drivers at scheduled intervals regarding their performance.
Review manpower needs and ensure proper coverage, including managing dispatch for route personnel.
Ensure drivers report to work on time, in complete uniform, and ready to work.
Provide ongoing employee development and feedback about drivers’ strengths and improvement areas, using DriveCam reporting and customer feedback.
Investigate and act on feedback regarding drivers and safe operational practices.
Plan future books offs and run change assignments.
Ensure compliance with safety standards and DOT and FMCSA regulations.
Ensure company standards are met regarding driver appearance, training, education, safety, and regulatory compliance.
Ensure drivers are properly credentialed to operate a commercial motor vehicle.
Work closely with HR on personnel matters and with drivers to maintain good labor relations.
Ensure compliance with the CBA and proper handling of the grievance process.
Review electronic and/or paper DOT logs.
Monitor on-time performance in real time.
Manage employee performance and determine appropriate discipline under company policy, including termination when disciplinary action fails.

Benefits

Competitive medical, vision, and dental plans, including multiple Health and Dependent Care FSAs.
401(k) plan with up to 4% company matching contributions.
Flexible time off, subject to business needs and manager approval.
Eight weeks of fully paid parental leave.
Company-paid basic life insurance equal to annual salary.
Lifestyle Spending Account with up to $600 per year for eligible services.
Tuition reimbursement up to $5,250 per year after 12 months of continuous service.
24/7 Employee Assistance Program with confidential mental health, legal, financial, and family support, including up to five free counseling sessions per year.
Complimentary travel on FlixBus and Greyhound for the employee and eligible dependents.
Annual 10% bonus eligibility.