Driver's License Examiner (part-time)

State of Oklahoma•Durant, OK

10d•Onsite

About The Position

The Driver’s License Examiner (DLE) is a frontline homeland-security role for the State of Oklahoma. The examiner conducts driver’s-license interviews, visual, written, and road examinations, and inspections to determine eligibility for driver’s licenses or state identification cards in accordance with state and federal regulations. The position performs the actions required to issue or deny driving privileges, or establish and issue state identification, at designated locations throughout an assigned district. This is a part-time, temporary position limited to a maximum of 24 hours per work week and 999 hours per year. The hourly rate is $19.06. The schedule may vary and may include early or late shifts, Saturdays or other weekends, and occasional overtime, depending on agency needs. Work locations may vary, occasional travel may be required, and reliable transportation may be needed for local travel. The position works in a storefront, with much of the workday spent on the store floor. Noise is usually mild but varies with customer traffic. Employees may need to stand for up to eight hours a day and regularly lift 10–50 pounds, with assistance as needed.

Requirements

Possess a valid Oklahoma Driver License and maintain it.
Be willing and able to perform all job-related travel when required.
Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles; administer written and performance tests; authenticate identification documents; communicate effectively; operate computers; and touch type.
Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions, and driver’s-license issuance; commercial vehicles, related safety and operating equipment and licensing requirements; driver’s-license types; and interviewing principles and practices.
Preferred minimum qualification: a bachelor’s degree in any field, or four years of technical clerical office work, or an equivalent combination of education and experience.
The schedule may require flexibility, including early or late shifts, weekends, and occasional overtime.
May be required to stand for up to eight hours a day and regularly lift 10–50 pounds, with assistance as needed.

Nice To Haves

Previous customer service experience.
Familiarity with DMV processes and procedures.
Typing proficiency of at least 50 words per minute with minimal errors.

Responsibilities

Interview applicants to identify the license or identification they need; review, inspect, and verify qualifying documents to confirm identity and eligibility.
Explain why applications cannot be accepted and advise applicants on procedures for resolving disqualifying issues, including providing expert testimony relating to medical disqualifications.
Evaluate applicants’ medical, physical, or mental information under state and federal standards; determine waiver or restriction requirements and explain waiver procedures or additional evaluation requirements.
Conduct in-depth safety inspections of vehicles, buses, and commercial vehicles used for testing, and test operators’ knowledge of safe operation of required systems and equipment.
Administer vision, written, pre-trip, and skills tests as appropriate; evaluate performance, determine safe operating ability and compliance with laws, and advise applicants on areas requiring improvement.
Establish driver’s-license records while protecting the confidentiality and security of information under state and federal laws.
Assist the Legal Division, upon request, in gathering evidence for potential legal action involving fraudulent applications.
Respond to inquiries from motor license agents; provide information about laws and procedures to law enforcement agencies and the public; and recommend changes to driver’s-license laws, policies, and procedures.
Conduct formal and informal interviews and hearings concerning suspensions, revocations, restrictions, modifications, temporary licenses, financial responsibility laws, and related matters; review relevant information, determine appropriate actions, issue orders or temporary licenses, and complete required documents.
Perform other duties as assigned.