Driver’s License Examiner (part-time) - Tulsa

State of Oklahoma•Tulsa, OK

3d•Onsite

About The Position

Service Oklahoma is seeking a part-time Driver’s License Examiner to provide driver license and motor vehicle services in support of the agency’s mission to make navigating government services easier. Examiners conduct interviews, document reviews, visual and written examinations, road and skills tests, vehicle inspections, and hearings to determine eligibility for driver’s licenses or state identification cards. They perform these duties in accordance with state and federal regulations and agency guidelines, helping protect the public and the security of identity records. The role is limited to 24 hours per work week and 999 hours per year. The hourly rate is $19.06. Schedules may vary according to agency needs and may include early or late shifts, Saturdays or other weekends, and occasional overtime. Work locations may vary, and occasional job-related travel may be required. The position works in a storefront setting, with much of the workday spent on the store floor.

Requirements

Possession and maintenance of a valid Oklahoma Driver License.
Ability to conduct interviews; inspect and evaluate motor vehicles and related equipment; operate all types of motor vehicles; administer written and performance tests; verify the authenticity of identification documents; communicate effectively; operate computers; and touch type.
Knowledge of state and federal laws regarding driving privileges, physical requirements, exemptions, and driver’s license issuance; commercial vehicles and their safety and operating equipment; driver’s license types; and interviewing principles and practices.
Preferred minimum qualification: a bachelor’s degree in any field, or four years of technical clerical office work, or an equivalent combination of education and experience.
Willingness and ability to perform required job-related travel.
Ability to meet the stated physical demands of standing for up to eight hours a day and regularly lifting 10–50 pounds, with assistance as needed.

Nice To Haves

Previous customer service experience.
Familiarity with DMV processes and procedures.
Typing proficiency of at least 50 words per minute with minimal errors.

Responsibilities

Interview applicants to identify the license or identification they need; review and verify documents, identity, and eligibility.
Explain why applications cannot be accepted and advise applicants on procedures to address disqualifying issues, including providing expert testimony related to medical disqualifications.
Evaluate medical, physical, and mental information against state and federal standards; determine waiver or restriction requirements and explain waiver procedures or additional evaluation requirements.
Inspect vehicles, buses, and commercial vehicles for safety and test operators’ knowledge of their systems and equipment.
Administer vision, written, pre-trip, and skills tests as appropriate; evaluate performance, determine areas needing improvement, and advise applicants.
Create and maintain driver’s license records while protecting confidential information in compliance with state and federal laws.
Assist the Legal Division with evidence gathering for potential legal action involving fraudulent applications when requested.
Respond to inquiries from motor license agents, provide information about laws and procedures to law enforcement and the public, and recommend changes to driver’s license laws, policies, and procedures.
Conduct formal and informal interviews and hearings related to suspensions, revocations, restrictions, work-related driving modifications, temporary licenses, financial responsibility matters, and other licensing issues; review relevant reports and information, make decisions, and complete or issue related orders, licenses, and documents.
Perform other duties as assigned.