Driver Recruiter

Roadrunner•Downers Grove, IL

3d•$40,000 - $45,000•Onsite

About The Position

The Driver Recruiter plays a mission critical role in sustaining Roadrunner’s growth engine. Our business depends on a consistent pipeline of high quality drivers who are aligned with our operational standards, safety expectations, and service commitments. This role ensures that every prospective driver experiences a high touch, high clarity recruiting process that accelerates hiring velocity while improving long term retention. Success in this role means maintaining a disciplined recruiting cadence, moving applicants through the pipeline with precision, and setting expectations that lead to strong early tenure performance. You will directly influence fleet capacity, service reliability, and the overall strength of our driver network.

Requirements

1–2 years of experience in recruiting, sales, or high volume customer service (preferred).
Proven ability to build rapport quickly over the phone and manage high volume communication.
Strong organizational discipline with exceptional attention to detail and follow through.
Ability to work within defined processes and maintain accurate, real time system updates.
Comfort operating in a fast paced, metrics driven environment.
Strong problem solving skills and ability to manage multiple priorities simultaneously.
Proficiency with ATS/CRM systems, email, and general data entry.
Transportation or driver recruiting experience preferred but not required.

Responsibilities

Own the full driver hiring lifecycle: Manage applicants from initial lead through orientation with speed, accuracy, and professionalism. Maintain strict adherence to established recruiting workflows and compliance standards. Ensure every step of the hiring process is completed on time and documented in real time. Prioritize candidates based on business needs and hiring timelines.
Drive high volume communication and engagement: Manage a steady flow of inbound calls, leads, and applicant inquiries. Execute proactive outbound calling to activate new leads and re engage inactive prospects. Maintain a consistent follow up rhythm that keeps applicants moving forward. Serve as the primary point of contact for all assigned applicants, providing clear and timely updates.
Maintain operational excellence in systems and documentation: Update all applicant information, notes, and statuses in the ATS/CRM with precision. Ensure data integrity and real time visibility for cross functional partners. Monitor pipeline health and adjust priorities to meet weekly and monthly hiring targets. Support reporting accuracy through disciplined documentation.
Coordinate seamless onboarding and cross functional handoffs: Communicate required onboarding documents and ensure timely submission. Partner closely with safety, background, and orientation teams to eliminate friction points. Identify issues early and escalate appropriately to prevent delays. Maintain contact with drivers through onboarding and early tenure to support retention.
Strengthen driver retention through expectation setting: Provide transparent, accurate information about routes, earnings, and operational expectations. Build trust with applicants through consistent communication and follow through. Address concerns early to reduce early tenure turnover. Reinforce Roadrunner’s culture of safety, professionalism, and performance.