DRIVER RECRUITER-Talent Pool

U.S. Xpress Enterprises, Inc.•Chattanooga, TN

5d•$40,000 - $42,000•Hybrid

About The Position

This position manages the recruiting and hiring of all drivers for U.S. Xpress to ensure we are hiring the best possible talent for the organization. This position screens, interviews, and uses their discretion to determine the hiring eligibility of drivers per USX hiring guidelines and DOT Rules and Regulations.

Requirements

Associate’s degree in related field or equivalent years of experience required
Equivalent years of experience are defined as one year of professional experience for each year of college requested
2+ years of experience in a call center environment, inside sales, or other related fields required
Professional communication skills and common courtesy required. Ability to exchange information effectively in a concise and logical way, and be sensitive to audience diversity
Strong skills with Microsoft Office suite (e.g. Word, Excel, Outlook, etc.)
Sound judgment, de-escalation, and problem-solving skills
Ability to effectively build rapport/relationships via the phone
Must be self-motivated and detail-oriented
Adept at assessing organizational dynamics and managing change
Works quickly and efficiently. Able to test solutions, learn, and iterate quickly
Proactive and pragmatic problem solver
Communicates effectively across multiple mediums
Can seamlessly switch between independent work and collaborative sessions
Works efficiently both in a structured office and remote on assigned days
Availability to collaborate in-person with coworkers so as to immediately answer questions and brainstorm on solutions
Accessibility for impromptu in-person meetings and collaborations to answer recruiting questions and provide feedback to coworkers

Nice To Haves

Transportation and/or Logistics industry experience preferred

Responsibilities

Own the driver recruitment process to fill existing openings (includes sourcing, interviewing/screening and closing candidates), while maintaining current knowledge of transportation rules and regulations as well as the USX hiring guidelines.
Interview, gather and analyze data to determine if applicants meet USX hiring guidelines. Review MVR, DAC, and criminal background of potential applicants.
Use discretion to extend an offer to potential applicants who meet qualifications while focusing on providing a great candidate experience.
Provide driver applicants with USX OTR and Dedicated job openings on a daily basis.
Maintain knowledge of compensation offerings, benefits, and salary structures for potential candidates.
Effectively partner with leadership to manage expectations of drivers, solve recruiting issues and act as an advisor throughout the recruiting process.
Utilize de-escalation skills when handling sensitive decisions to disqualify a driver from potential employment.
Enter driver information accurately in TenStreet, confirming it flows to Pegasus.
Promote USX company-wide programs in recruiting, marketing, employee referrals, and job postings.
Effectively communicate U.S. Xpress’ mission and culture to help candidates understand impact and value.
Collaborate in-person with all levels of the organization to harness collective intelligence of the workforce.
Attend all in-person meetings and trainings on recent developments, goals, and objectives. Participate in such discussions by offering input and advice.
Regularly engage remotely and in-person with customers and potential customers to establish rapport, open communication, and expectations.
Attend office celebrations and acknowledgments of drivers, such as the Million Miler Walk.