Driver Orientation Coordinator

Landstar System, Inc.•Reedsville, PA

1d•Onsite

About The Position

Landstar is seeking a Driver Orientation Coordinator to support the new hire and continued education for new Owner Operators (Business Capacity Owners or BCO's), ensuring they understand Landstar's systems and procedures. This involves hosting open, interactive forums for questions, providing guidance on finding loads and getting paid, and emphasizing the use of essential Landstar business tools and resources. In this role, you will also offer instruction on Landstar policies, safety regulations, and driving techniques in addition to assisting with cost calculations and updating files while also serving as backup for fellow coordinators. Your responsibilities will include expense tracking and managing incoming calls, along with any special projects that arise.

Requirements

High School Diploma or GED required
One year of operations and/or safety experience, or combination of both
Ability to engage, educate, and train individuals in a fast-paced environment
Microsoft Office (Outlook, Excel, PowerPoint)
Strong oral and written communication skills
Professional demeanor
Good organizational skills including time management

Nice To Haves

1 year of leadership, coaching, or training experience
6 months of experience with in-person presentations
6 months of transportation experience
Combination of any of the above

Responsibilities

Facilitate an open forum where new BCO's and Operators receive assistance and support.
Acclimate new BCO's and Operators to the "Landstar System" (i.e., how to find loads, settlement process, resolution steps)
Update BCO and Operator files in iSeries 400, as necessary.
Provide solutions for BCO and Operator questions/problems/concerns.
Perform as intermittent backup for Landstar peers as necessary
Actively participate in onsite Safety meetings
Handle incoming calls from BCO's and Operators.
Special projects and assignments as needed.
Deliver instruction on Landstar policies, logging, hazardous materials, regulatory information, and "Decision Driving" skills and techniques
Promote the importance of essential Landstar business productivity resources (including, but not limited to, business planners, Landstar website and intranet, industry specific apps, and precalculated interactive excel spreadsheets).