Driver, Non-CDL - Coppell, TX
About The Position
The Driver, Non-CDL ensures timely delivery and pickup of goods at customer sites, either as needed or along a predefined route. The role reviews orders for accuracy, loads and unloads goods, and drives Encore-owned, leased, or rented vans and box trucks with a gross vehicle weight under 26,001 lbs. The driver is responsible for obtaining and maintaining medium-duty DOT certification as required by state law and reports to the Warehouse Operations Manager. The position includes customer service, communication with dispatch, equipment handling, warehouse support, and vehicle upkeep. Drivers follow assigned routes and schedules, secure cargo, complete required logs and inspections, and report maintenance needs, damage, or traffic violations. Work is generally performed in a hotel, warehouse, or vehicle on the road, with visits to other Encore locations and non-Encore venues.
Requirements
- High school diploma or GED.
- Ability to drive trucks with a gross vehicle weight rating under 26,001 lbs.
- Valid driver's license and a minimum of 2 years of driving experience.
- Clean driving record.
- Basic computer skills.
- Exceptional customer service skills.
- General knowledge of vehicle inspection and maintenance.
- General understanding of proper load securement.
- Proficiency using GPS and other routing systems.
- Ability to drive or sit for long hours at a time.
- Good communication skills with internal and external customers.
- Strong teamwork with customers, peers, and managers.
- General competency using smartphones.
- Ability to serve as a brand advocate and ambassador in every interaction.
- Ability to maneuver a vehicle in heavy city traffic.
- Ability to meet the stated physical demands, with reasonable accommodations where applicable.
Responsibilities
- Drive Encore-owned, leased, or rented vans and box trucks with a gross vehicle weight under 26,001 lbs.
- Follow assigned routes and schedules to meet customer expectations.
- Load and unload vehicles and review orders during deliveries and pickups to verify all items are accounted for.
- Secure vehicle contents to prevent equipment breakage or damage.
- Obey traffic laws and adjust driving to weather and road conditions.
- Complete manual or electronic log books as required by the assigned region.
- Provide superior customer service and maintain positive relationships with clients through effective communication and interaction.
- Communicate with the dispatcher as needed.
- Assist hotel and warehouse teams with pulling, receiving, and transporting equipment.
- Participate in annual physical inventory and perform quality control and equipment staging as directed; drivers are not allowed to leave trucks.
- Ensure all equipment is picked up and/or delivered at the site.
- Coordinate with dispatchers or warehouse supervisors to keep vehicles maintained through scheduled service appointments.
- Keep vehicles clean and in good overall appearance.
- Inspect vehicles daily before routes and complete Driver Vehicle Inspection logs before each trip.
- Maintain and replenish vehicle fluids as needed, including wiper fluid and DEF.
- Identify mechanical maintenance needs and promptly report vehicle damage or traffic violations to the immediate supervisor.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
