Driver Manager - Company

Stevens Transport•Dallas, TX

About The Position

The Driver Manager is responsible for managing and supervising inbound and outbound activities for an assigned fleet of non-union, long-haul drivers to support safe, on-time deliveries. The role requires attention to detail, a broad operational perspective, and the ability to make decisions quickly. The Driver Manager builds relationships with drivers and serves as a coach and advocate, supporting their engagement, career success, and personal growth. The role oversees trip planning and execution, communicates expectations and service disruptions, supports compliance and safety, and provides leadership and guidance to assigned drivers.

Requirements

Strong computer skills in a Windows environment, including Outlook, Excel, and Word.
Excellent communication and interpersonal skills.
Highly organized, with the ability to interact effectively at all levels internally and externally.
Proven ability to make rational decisions in routine and emergency situations.
Ability to handle high volumes of inbound email, phone calls, and satellite communications.
Ability to perform amid rapidly changing priorities and competing deadlines.
Strong leadership and decision-making skills, initiative, and ability to work independently and as part of a team.
Analytical skills, attention to detail, and knowledge of time-and-distance geography.
At least 2 years of experience in a professional work setting.
Prolonged periods of sitting at a desk and working on a computer.

Nice To Haves

At least 1 year of transportation or supply chain experience.
Transportation or logistics experience.
Strong knowledge of DOT regulations and transportation industry best practices.

Responsibilities

Build and maintain relationships with drivers as a coach and advocate across company, dedicated, contract, graduate, regional, and Canadian fleets.
Promote driver engagement and support drivers’ career success and personal growth through positive working relationships.
Review scheduled pickup and delivery appointments daily to ensure drivers have sufficient hours of service to complete trips on time.
Ensure drivers understand customer and company expectations when they receive freight assignments.
Route drivers for scheduled home time and help secure equipment at authorized locations.
Motivate drivers to meet KPIs, including utilization, service, safety, retention, and optimization.
Counsel drivers who violate safety standards or fail to comply with DOT requirements, and arrange retraining as needed.
Communicate service disruptions to internal associates to help ensure timely deliveries.
Provide leadership, guidance, and support to assigned drivers.
Enter real-time data into systems of record for load assignments, planning, tracking, and tracing.
Foster a positive and collaborative work environment.