Driver, Luggage Truck - Class A

Holland America/Princess Alaska-Yukon Land Operations•Anchorage, AK

About The Position

The Driver, Luggage Truck works in Guest Services to collect, load, transport, and distribute guests’ luggage throughout their Alaskan journey. The role routinely drives a truck and picks up and delivers luggage at company properties and the airport. The driver works with a team to ensure guests’ belongings arrive at their destination, while providing excellent customer service to guests, coworkers, and vendors. The position also involves sorting, tallying, tagging, and labeling luggage; communicating with supervisors and team members by radio; and performing basic mechanical duties. The role requires safe driving, physical ability to regularly lift 50–75 pounds (sometimes above head level), and compliance with company policies and health and safety standards.

Requirements

  • Must be at least 21 years old.
  • A current, valid driver’s license and three years of clean driving record are required; a Motor Vehicle Report will be requested.
  • A current, valid Class B CDL with airbrake endorsement is required; it may be obtained through the company training course.
  • Must be certified as physically qualified through a Department of Transportation physical and drug screen.
  • Must be able to regularly lift 50–75 pounds, sometimes above head level.
  • Must pass a pre-employment background check.
  • Must meet the company’s clean driver eligibility requirements.
  • Must be eligible to work in the United States; the company is unable to sponsor or take over sponsorship of employment visas at this time.
  • Ability to organize and prioritize work, maintain attention to time constraints, and work in a team environment.
  • Ability to work in a fast-paced environment with multiple tasks and external influences.
  • Ability to work independently with minimal supervision while achieving daily goals.
  • Ability to communicate clearly with customers, employees, and management.
  • Commitment to a diverse, equitable, and inclusive work environment.

Nice To Haves

  • One year of experience in positions involving driving and luggage handling is preferred.

Responsibilities

  • Safely drive a truck while working in a team or group environment.
  • Routinely drive a truck and pick up and deliver luggage at company properties and the airport.
  • Load and unload luggage from trucks, vans, and motorcoaches.
  • Organize, sort, tally, tag, and label guest luggage daily.
  • Communicate frequently with supervisors and team members by radio about updates, requests, or concerns.
  • Perform basic mechanical duties.
  • Provide excellent customer service to guests, coworkers, and vendors.
  • Support and comply with company policies, procedures, guidelines, and health and safety standards.

Benefits

  • Free cruise after the first season
  • Reward for Referral Program
  • Rewards and incentives
  • Community service
  • Employee activities
  • Professional growth
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