Driver License Examiner Assistant - Reading Driver License Center

Commonwealth of PennsylvaniaBerks County, PA
Onsite

About The Position

This position supports safe and efficient driver licensing by reviewing identity documents, assisting customers, and entering information into required systems. As a Driver License Examiner Assistant, you will perform the following duties: Customer Assistance: Greet customers, review identification, provide forms, and enter application information Test Administration: Administer knowledge tests and conduct vision screenings using approved tools Data Entry: Record test results and complete driver license transactions in online systems Service Guidance: Respond to questions and explain requirements for REAL ID, commercial and motorcycle licenses, as well as renewals Record Processing: Produce restoration requirement letters and apply fee waiver codes when necessary Safety Compliance: Follow customer service policies, REAL ID rules, and Title VI requirements.

Requirements

  • One year of experience obtaining, evaluating, and providing information to the public
  • Meet the PA residency requirement
  • Able to perform essential job functions
  • Undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment

Responsibilities

  • Greet customers, review identification, provide forms, and enter application information
  • Administer knowledge tests and conduct vision screenings using approved tools
  • Record test results and complete driver license transactions in online systems
  • Respond to questions and explain requirements for REAL ID, commercial and motorcycle licenses, as well as renewals
  • Produce restoration requirement letters and apply fee waiver codes when necessary
  • Follow customer service policies, REAL ID rules, and Title VI requirements
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