Driver License Center Supervisor (Meadville)

Commonwealth of Pennsylvania • Crawford County, PA

11d • Onsite

About The Position

Would you like to use your leadership skills to guide a team that helps drivers stay safe and informed on Pennsylvania roadways? Join the Pennsylvania Department of Transportation (PennDOT) as a Driver License Center Supervisor and support a high-energy environment that serves drivers every day. In this role, you will oversee staff, manage testing procedures, and help ensure customers receive fair and respectful service. Your ability to collaborate and lead will help maintain strong standards and smooth operations. Do not miss this opportunity to make a strong impact on safety and service in your community! This position provides leadership at a Driver License Center by supervising staff, overseeing testing, and maintaining safe and consistent service. The primary function of this role is to ensure that employees follow policies, support customers, and accurately complete licensing tasks.

Requirements

• One year of experience as a Driver License Examiner (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Two years of experience as a Driver License Examiner Assistant (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration)
• Three years of experience obtaining, evaluating, and providing information to the public
• Active Pennsylvania non-commercial Class C Driver’s License or equivalent
• Twenty-one years of age at the time of application
• No suspensions or revocations of a driver’s license during the five year period immediately preceding employment
• Meet the PA residency requirement
• Able to perform essential job functions
• Submission of criminal history reports (conditional offer of employment)
• Undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment

Responsibilities

• Direct employees, assign duties, manage schedules, and review performance for all center staff
• Monitor the administration of knowledge tests, skills tests, and vision screenings for all applicants
• Promote courteous service and resolve conflicts to maintain a safe and respectful environment
• Ensure staff follow customer service rules, REAL ID regulations, and identity fraud prevention procedures
• Analyze statistics, maintain reports, and oversee inventory of materials and equipment
• Identify training needs, provide on-site instruction, and report unmet training needs to management

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed