About The Position

Bridgewell is hiring a Driver/Generalist to transport people served safely to and from day services and residences on morning and afternoon routes, and to provide generalist support to Transportation, Day, or Residential services as needed. Duties may include direct care in day or residential programs, transportation for errands and appointments, and other general transportation tasks. The schedule is Monday through Friday, 7:00 a.m.–11:00 a.m. and 2:30 p.m.–4:30 p.m., for 30 hours per week. The role requires safe and lawful operation of vehicles, assistance with passenger entry and exit, and attention to seatbelts and wheelchair securement. Drivers must know assigned routes and service locations, monitor passengers, and report route or timing issues promptly. Vehicle responsibilities include routine cleaning, weather-related upkeep, safety inspections, state inspections, and completing required checklists and records. The generalist may also work in varied program settings and participate in program duties, including personal care when necessary, administrative tasks, and incident reporting. Bridgewell provides social and human services to people with disabilities and other life challenges. The organization describes its work as inspiring hope and empowering people to achieve their fullest potential. It offers health benefits, paid time off, a collaborative work environment, training and development opportunities, additional compensation for on-call rotations, and opportunities for professional growth. Employment is contingent on required screening and acceptable results under Bridgewell policy and applicable regulations.

Requirements

  • High school diploma or GED.
  • At least 19 years of age.
  • At least 3 years of driving experience.
  • Valid Massachusetts or neighboring-state driver’s license.
  • Satisfactory driving record under MART regulations, with no egregious violations and no more than 3 moving violations in the last 10 years.
  • Ability to interact patiently and sensitively with individuals, residential staff, parents, and facility staff.
  • Basic computer skills.
  • Acceptable annual CORI according to Bridgewell policy.
  • Fingerprint-based national criminal background check as required by DDS regulations and policies.
  • Drug screen and physical after a successful interview; regular employment is contingent on acceptable results under Bridgewell policy.
  • Annual driving record verification, subject to MART approval and audits.
  • Ability to enter and exit a vehicle frequently and sit for extended periods during traffic or transit.
  • Ability to lift and/or move at least 20 pounds; lifting up to 50 pounds is preferred.
  • Ability to drive a 12-passenger van and/or handicap-accessible van and manually operate the lift when necessary.
  • Normal range of eyesight, with or without corrective lenses.
  • Normal range of hearing, with or without corrective equipment.

Nice To Haves

  • Previous experience working with individuals with disabilities.
  • Ability to lift and/or move up to 50 pounds.

Responsibilities

  • Safely transport people served to assigned programs and locations according to established routes and timeframes.
  • Assist passengers entering and exiting vehicles and monitor them for safe arrival at their destinations.
  • Ensure passengers use seatbelts or are secured in wheelchairs when applicable.
  • Interact patiently and sensitively with passengers, family members, staff, and others.
  • Be familiar with passengers’ conditions or behavioral issues to provide appropriate assistance.
  • Operate vehicles and equipment in compliance with applicable laws and safety procedures.
  • Maintain knowledge of routes, houses, day facilities, and emergency locations, and report route obstructions or other issues.
  • Clean vehicle interiors and exteriors and perform weather-related upkeep, including snow removal.
  • Complete vehicle safety inspections and obtain annual state vehicle inspections.
  • Ensure emergency fact sheets, route schedules, and written directions are available; report missing or other issues promptly.
  • Complete a vehicle safety checklist before each assigned route.
  • Ensure rear-window signage accurately reflects occupancy at the beginning and end of routes.
  • Complete attendance and mileage sheets after each route and report issues promptly.
  • Notify the dispatcher or supervisor immediately when a route is delayed by more than 15 minutes.
  • Maintain required certifications, including FA/CPR and PABC.
  • Work in day, residential, and other assigned program settings and participate in program duties, including personal care when necessary.
  • Complete administrative duties for Transportation or other assigned programs.
  • Complete incident reports as required by Bridgewell policy and procedures.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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