Driver/Behavioral Health Associate

Acadiana Treatment Center•Lafayette, LA

15h•Onsite

About The Position

This role involves a dual focus on transportation and direct patient care within a behavioral health setting. The Driver/Behavioral Health Associate is responsible for safely transporting patients, staff, and supplies using company vehicles. Additionally, the associate will contribute to patient well-being by ensuring a safe, supportive, and structured environment, observing patient behaviors, assisting with daily living activities, obtaining vital signs, and facilitating educational-rehabilitative groups. Accurate documentation of all activities, including transportation logs and clinical notes, is crucial. The position requires a strong emphasis on patient safety, customer service, and maintaining a positive, empathetic, and professional attitude.

Requirements

Valid State Driver’s License required.
CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
First aid may be required based on state or facility.

Responsibilities

Pick up or transport visitors or staff as needed.
Transport patients for admissions and discharges.
Assure that all passengers are wearing seatbelts before the vehicle is started.
Drive company facility vehicle to pick-up supplies or equipment, as needed.
Respond and adhere to “on call” schedule as required.
Accurately and appropriately complete all transportation documentation.
Maintain vehicle log(s) and report maintenance issues to appropriate facility staff.
Ensure all company vehicles are kept clean and functional.
Demonstrate a positive, empathetic and professional attitude towards customers always.
When patient needs are not met, acknowledge and work to resolve complaints.
Recognize that patient safety is a top priority.
Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.
Ensure the well-being of patients and provide a positive, supportive and structured environment.
Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.
Document timely, accurate and appropriate clinical information in patient's medical record.
Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.
Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.
May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.
May obtain patient's vital signs, height and weight as assigned and document in patient record.
Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.
Engage patients in activities and interactions designed to encourage achievement of treatment goals.
Complete and maintain required documentation.
Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.
May provide transportation for patient or coordinate transportation with appropriate staff member.
Perform other functions and tasks as assigned.