Drilling Field Sales Technician - Utah (Pason)

Pason & IWS Career•Vernal, UT

About The Position

Pason is seeking an energetic, personable, and self-motivated Field Sales Technician to provide customer service through installation and ongoing support of Pason hardware and software on drilling and service rigs. The role combines technical support and sales: understanding customer needs, recommending solutions, installing equipment, ensuring systems work to the customer’s satisfaction, and helping users understand how to operate them. The position covers the Vernal, Roosevelt, Price, and Duchesne, Utah areas, with travel to other areas as needed and international travel from time to time. The technician works independently during irregular and sometimes long hours while coordinating with customers, Field Support Managers, Field Service Technicians, and the Account Management team. Pason provides training, ongoing support, tools, equipment, and a field service vehicle. The work takes place frequently at well sites and involves demanding physical activities and exposure to outdoor and industrial conditions. Compensation starts at $75,500 after initial onboarding, typically completed within zero to three months. After training, typically completed in about one year, salary is $81,000 or more. The role is eligible for an annual performance-based bonus. Pason describes itself as a global provider of data management systems and rental solutions for land-based and offshore rigs.

Requirements

Sound operational and business judgment.
Forward-thinking, innovative, and progressive approach with a can-do attitude.
Well-developed problem-solving and analytical skills.
Ability to adapt to changing circumstances.
Verbal and written communication skills that clearly convey information and ideas.
High degree of personal initiative.
Ability to work independently and under pressure.
Ability to work irregular and sometimes long hours.
Ability to travel internationally from time to time and to other areas when necessary.
Ability to lift approximately 75 pounds vertically from floor to waist and transfer it horizontally 20 feet.
Ability to lift 45 pounds vertically from floor to 60 inches.
Ability to climb, ascend, and descend 50 stairs 10 or more times daily.
Ability to climb, ascend, and descend 100 rungs of a vertical ladder.
Ability to crouch or squat five or more times daily.
Ability to work in crawl spaces with a minimum height of 24 inches.
Ability to use hand tools overhead for tasks five or more times per day.
Ability to pass random and yearly drug and alcohol testing.
Valid driver’s license and satisfactory driving abstract.
Ability to obtain a valid passport.
Satisfactory pre-employment medical physical examination.
Completion of a drug and alcohol screening test.
Satisfactory criminal record check.

Responsibilities

Focus sales efforts by understanding current and potential customer issues and providing solutions through Pason equipment.
Recommend product changes for current customers by evaluating their needs, issues, and results.
Install Pason equipment to company standards.
Ensure Pason equipment and its components function to the customer’s satisfaction.
Ensure users understand system operation and relevant features.
Manage and be accountable for Pason equipment, inventory, company vehicle, and storage shed.
Maintain records in the Pason Operations Database related to equipment and customers.
Sell Pason products and services to current and future customers.
Assist Field Service Technicians in the area and travel to other areas when necessary.
Provide sales leads and information to sales staff.
Report hardware and software problems appropriately.
Track rig movement and activity in the assigned area and work with the Account Management team to develop a target customer plan.
Maintain regular contact with Field Support Managers, Field Service Technicians, and customers through daily email and phone calls.
Continuously improve knowledge of Pason products and the petroleum industry.
Perform duties safely in accordance with Pason Safety guidelines.
Provide exemplary service to Pason customers.
Perform other responsibilities as assigned by the Field Support Manager.

Benefits

Competitive base salary starting at $75,500 after initial onboarding, typically zero to three months.
Salary of $81,000 or more following training, typically about one year.
Eligibility for an annual performance-based bonus.
Medical, dental, and vision coverage paid 100% by Pason for employees and dependents.
Company-paid life insurance.
Company-paid long-term disability coverage.
3% employer contribution to the 401(k) plan.
Pason-sponsored social and community activities throughout the year.
Training and ongoing support.
Necessary tools and equipment, including a field service vehicle.