About The Position

Pason is seeking an energetic, personable, and self-motivated Field Sales Technician to provide frontline customer service through installation and ongoing support of Pason hardware and software products on drilling and service rigs. The role involves working independently during irregular and sometimes long hours, while collaborating effectively with customers and colleagues. International travel may be required from time to time. Pason provides training, ongoing support, necessary tools and equipment, and a field service vehicle. The position serves areas around Vernal, Roosevelt, Price, and Duchesne, Utah. The technician sells Pason products and services, installs and supports equipment, helps customers use system features, tracks rig activity, maintains equipment and customer records, and coordinates with field and account teams. The work involves frequent exposure to well-site conditions and electronic devices, physical tasks including lifting and climbing, and potentially long hours and extended driving. Pason describes itself as a global provider of data management systems and rental solutions for land-based and offshore rigs. It emphasizes an energized, open, and friendly work environment focused on developing new solutions and enabling employees to perform to their potential.

Requirements

  • Sound operational and business judgment.
  • Forward-thinking, innovative, and progressive approach with a can-do attitude.
  • Well-developed problem-solving and analytical skills.
  • Ability to adapt to changing circumstances.
  • Verbal and written communication skills that clearly convey information and ideas.
  • High degree of personal initiative.
  • Ability to work independently and under pressure.
  • Valid driver’s license and satisfactory driving abstract.
  • Ability to obtain a valid passport.
  • Satisfactory pre-employment medical physical examination.
  • Completion of a drug and alcohol screening test and satisfactory criminal record check.
  • Ability to pass random and yearly drug and alcohol testing.
  • Ability to lift approximately 75 pounds vertically from floor to waist and horizontally transfer it 20 feet, and to lift 45 pounds vertically from floor to 60 inches.
  • Ability to climb and descend 50 stairs 10 or more times daily and climb and descend 100 rungs of a vertical ladder.
  • Ability to crouch or squat five or more times daily, work in crawl spaces with a minimum height of 24 inches, and use hand tools overhead five or more times per day.
  • Ability to work with frequent exposure to well-site noise, wind, oil-based products, heights, and outdoor elements, as well as electronic devices including computers, laptops, and cellular phones.
  • Ability to work long hours and drive for long periods.
  • Ability to travel internationally from time to time.

Responsibilities

  • Understand current and potential customer issues and focus sales efforts on solutions using Pason equipment.
  • Recommend product changes for current customers by evaluating their needs, issues, and results.
  • Install Pason equipment to company standards.
  • Ensure Pason equipment and its components function to customer satisfaction.
  • Ensure users understand system operation and relevant features.
  • Manage and be accountable for Pason equipment, inventory, company vehicle, and storage shed.
  • Maintain records in the Pason Operations Database relating to equipment and customers.
  • Sell Pason products and services to current and future customers.
  • Assist Field Service Technicians in the area and travel to other areas when necessary.
  • Provide sales leads and information to sales staff.
  • Report hardware and software problems appropriately.
  • Track rig movement and activity in the assigned area and work with the Account Management team to develop a target customer plan.
  • Maintain daily email and phone contact with Field Support Managers, fellow Field Service Technicians, and customers.
  • Continually improve knowledge of Pason products and the petroleum industry.
  • Perform duties safely and adhere to Pason Safety guidelines.
  • Provide exemplary service to Pason customers.
  • Perform other responsibilities assigned by the Field Support Manager.

Benefits

  • Competitive base salary starting at $75,500 after initial onboarding, typically 0–3 months; salary is $81,000 or more after training, typically one year.
  • Annual performance-based bonus eligibility.
  • Medical, dental, and vision coverage paid 100% by Pason for employees and dependents.
  • Company-paid life insurance and long-term disability coverage.
  • 3% employer contribution to the 401(k) plan.
  • Pason-sponsored social and community activities throughout the year.
  • Training and ongoing support.
  • Necessary tools and equipment, including a field service vehicle.
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