About The Position

Responsible for administrative management, tracking, and resolution coordination of DRG downgrade denials across all payers and third-party audit firms. Ensures DRG downgrade cases are properly triaged, routed, documented, tracked, and submitted in accordance with payer and auditor requirements, while partnering with clinical resources to support successful appeal outcomes and denial prevention.

Requirements

  • High school diploma or equivalent required.
  • Three years' hospital billing, denials management, appeals coordination, or related revenue cycle experience.
  • Experience working DRG downgrades, payer audits, or post-payment reviews strongly preferred.
  • CCS
  • Working knowledge of DRG downgrade processes and third-party audit workflows
  • Strong understanding of hospital billing systems and payer claim adjudication processes
  • Ability to perform detailed tracking, documentation, and inventory management across multiple appeal levels
  • Strong organizational skills and attention to detail
  • Ability to perform root-cause analysis and identify recurring downgrade drivers
  • Strong written communication skills for documentation and internal coordination
  • Proficiency with Microsoft Office applications, including Excel.
  • Must have ability to meet deadlines and attention to detail.
  • Must demonstrate good judgment.
  • Must be metric-driven and results oriented.

Nice To Haves

  • Associate or bachelor’s degree in healthcare or business-related field preferred.

Responsibilities

  • Reviews and triages all DRG downgrade cases (pre-pay and post-pay), including payer-initiated and third-party audit firm reviews
  • Ensures DRG downgrade cases are routed to appropriate resources (CDI RN, Clinical Appeals RN, coding/CDI teams as needed)
  • Maintains accurate DRG downgrade inventories, including deadlines, appeal levels, documentation status, and outcomes
  • Coordinates medical record requests, appeal packet assembly logistics, and submission tracking
  • Ensures compliance with payer and auditor requirements, timelines, and documentation standards
  • Performs payer and auditor follow-up activities, including portal research and telephone outreach as needed
  • Documents clear, concise, and accurate notes in the hospital billing system related to downgrade actions and status
  • Identifies recurring DRG downgrade trends by payer, service line, diagnosis, or audit firm and escalates findings to leadership
  • Supports denial prevention initiatives by partnering with CDI, UR, and operational teams on recurring downgrade drivers
  • Performs other duties as assigned and adapts to changing departmental demands

Benefits

  • Medical Plan
  • Prescription drug coverage & In-House Employee Pharmacy
  • Dental Plan
  • Vision Plan
  • Flexible Spending Account (FSA) - Healthcare
  • FSA - Dependent Care
  • Retirement Savings and Investment Plan
  • Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Supplemental Group Term Life & Accidental Death & Dismemberment Insurance
  • Disability Benefits – Long Term Disability (LTD)
  • Disability Benefits – Short Term Disability (STD)
  • Employee Assistance Program
  • Commuter Transit
  • Commuter Parking
  • Supplemental Life Insurance - Voluntary Life
  • Spouse - Voluntary Life
  • Employee - Voluntary Life
  • Child Voluntary
  • Legal Services Voluntary
  • Accident, Critical Illness and Hospital Indemnity Insurance Voluntary
  • Identity Theft Insurance Voluntary
  • Pet Insurance Voluntary
  • Paid Time-Off Program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service